What is more important to your business – security or user experience? For many UK businesses, this is a common predicament that often instigates a reaction to focus heavily on one, resulting in the other being detrimentally impacted and consequently adding unnecessary risk and complexity. However, security or user experience is not a compromise any business should make.
Last week, Cetus attended AppSense’s annual partner conference – Elevate. Not only did this provide a timely opportunity to take a closer look at LANDesk; the US-based market leader in Unified Endpoint Management who acquired AppSense just a few weeks ago, but it also reiterated the importance of comprehensively securing and managing IT environments with focus on users-first.
After all, delivering a secure, cost-effective and optimised workspace can be complex. Many businesses look to digital workspace technologies to reinvent the way employees work, however in the process there are many technical obstacles that need to be overcome. Businesses are forced to contextually adapt the workspace based on where, when and how users are trying to be productive whilst maintaining optimum levels of security and compliance.
However, in a world where attacks are becoming more sophisticated and regulations are ever-changing, how can businesses secure endpoints and maintain compliance without detrimental impact on user experience?
Increasing end-user demands.
End user demand are innocent – more often than not they are looking to simplify the experience they have when completing a work related objective, enable them to work more efficiently and ultimately optimise their productivity. These demands are fuelling many decisions made by IT today, supported by Forrester research that predicts user experience will increasingly influence EUC investments moving forward.
Typically, the examples of end-user demands we see include faster logon times, more responsive desktops and applications, whilst also experiencing a consistent user experience across devices and sessions. The way in which we are working has become transitional – constantly moving between devices, applications and desktops in order to get our work objectives complete in the most effective way.
But these end users are no longer just demanding, they are doing. Flexible working has been a hot topic for many years, with users seeking to achieve the same experience as when in the office when on the move. In the last 3 years alone, we have experiences a 21% growth in the amount of people working from home, 16% growth in the number of users working whilst travelling and 8% growth in the amount of people working from public places.
With these user demands now a reality, most users feeling they need full admin rights over their devices – particularly with 26% of employees paying for their own primary device due to preferred user experience – and the number of applications managed (or not) by IT ever-increasing (whether supported by technology or not) it is crucial to ensure the empowerment of people is at the heart of IT.
Security is a higher priority than ever.
Digital workspace investment priorities have taken a notable shift towards security – reflected in the increasing amount of security representatives who we see attend meetings about end user computing (EUC) implementations. Reinforcing its position on the agenda, it comes as no surprise that 81% of CIOs are focussed on security for their annual spend in 2016.
For some time now, Gartner have referenced their adaptive security architecture, which talks about businesses seeking to predict, prevent, detect and respond to potential threats, to mitigate risk. So what surprises us is that there is no evident vendor that covers that complete cycle within an integrated solution. Is that about to change?
The LANDesk acquisition of AppSense expands their mutual operational security capabilities with new technology for securing and simplifying workspace management at scale across physical, virtual and cloud delivered desktops. Together, offerings from both companies combine to support four proactive security strategies that, when implemented, can mitigate up to 85% of all targeted threats.
Security or user experience is not a compromise any business should make. Cetus will help you achieve both by using digital workspaces technologies to reinvent the way employees work, whilst putting security at the centre of your enablement strategy for 2016. With long-standing relationships with key technology vendors – backed by technical competencies and accreditations – we have been delivering EUC projects to businesses of all sizes for many years.
Claire Gibson – Head of Marketing
Claire is responsible for connecting businesses with valuable insight and information from the industry in order for informed decisions to be made in relation to their IT services.