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Blog, Cetus Solutions, Check Point, IT Solutions, Security, Technology, Uncategorized

Here Phishy, Phishy, Phishy….


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A couple of weeks ago, there was a mandatory ‘here’s how to help keep the company from falling prey to cyber attacks’ lecture at Cetus. We all trooped downstairs, cramming into one of our board rooms, mugs clinking and teas sloshing. One of the lovely ladies from Barclays came in to give us a word of warning- or forty- on how to spot nefarious activity and not fall prey to a scam. By the end of it we were all ready to delete our Facebook, Twitter and Instagram accounts, never use an ATM, and I seriously started questioning my role within social media. It was quite the terrifying afternoon. Between social engineering, ransomware and phishing, it’s a miracle we all aren’t in debt from scammers. But the most terrifying aspect was learning just how prevalent phishing attacks are.

Big ransomware scams make the news constantly- splashed across the news, Sharon from HR standing at the water cooler to share the details in whispers to anyone who passes by- but phishing is the bigger threat here. In reality, a ransomware attack usually only demands several hundreds of pounds from the organisation it invades, while a phishing scam generally scams thousands of pounds from the victim. Not only that, but it’s easier for the cyber criminal to carry out a phishing attack. Now that I’ve given you something short of a heart attack (sorry), let’s turn this around shall we? Here are a few key ways of keeping you off the phisherman’s hook.

Beware of the sender
It doesn’t really matter whether it’s personal or corporate, receiving an email either makes you want to go on an extended holiday or celebrate. At work you’re usually too busy opening and replying in record time to get on with the mountain of tasks that grows with every email. It’s fair to say that you don’t always check who the sender is. I mean, we’re all weary of any Arabian Prince trying to get into contact, but aside from that we’re pretty chill for the most part. If they’ve gone to the trouble of finding your email address (I still can’t figure out how people manage to find me) then chances are they really need to chat, right?

Depending on how much of a nightmare you are in life, you probably won’t know the hacker. So before you jump into your emerging pile of unopened emails, take a quick look. If you suddenly get an email from someone you don’t speak to regularly on the topic of something that you don’t normally think about, be slightly weary. Check the sender’s address- does it look a bit weird? Is there a random ‘0’ instead of an ‘O’? Could that ‘i’ actually be Vietnamese character ‘ỉ’? Is there an extra letter or number in the address that shouldn’t be there? If you see one of these little tricks, bonus points for your great eyesight, and definitely get the email checked out.

‘I get scammed with a little help from my friends’
Did the email check out, but you’re still not 100% sure if you need to detonate your computer immediately to avoid any viruses escaping through the network? Take a quick look at the list of people that received the email. Do you know them? Is it a strange group, ie the sales group being added one name at a time instead of the group link? The cyber criminal might be targeting a large number of people in your organisation, so if you see people on the list that you wouldn’t normally be in contact with, or from a department that has nothing to do with yours, be extra careful.

Bit of a dodgy subject line
Aside from Sharon’s bi-monthly suggestion for drinks in the pub across the way after work on a Monday night, you should really only be getting emails that directly relate to your job function. That is, unless you’re in marketing- we seem to get our noses into plenty of unrelated jobs. If you’re getting emails about things that you know you’re not privy to or they make absolutely no sense to you, don’t open it. If it’s not spam, it’ll be malware. If you do happen to open it (oopsie), check if the email is a reply to one that you didn’t send. Does the message match the subject line? A misalignment of the two should send up an army of red flags. Also, while we all have the office oddball that likes to reply to emails at 3am, is it normal to be receiving this email from this sender at this particular hour?

Attachments and hyperlinks of doom
We’ve all opened random attachments or clicked on hyperlinks that we weren’t quite sure about and sighed with relief when it was just a video of cats acting strangely. We know we shouldn’t, but that curiosity can’t be helped. Besides, it could be important, or cats, after all. A few things to check before you right click; did you expect the attachment? Is it a common file type that you would normally receive? Does it have a weird name, or strange symbols in the file name? If you answer yes to these, maybe don’t open it. It’s quite likely to be malicious.

Not quite what you were expecting?
If you receive an email that contains unsettling, startling or urgent content that requires immediate action on your part, it’s most likely a phishing attack. There have been so many of these popping up recently, panicking the nation. At the moment, a common scam is an email from your bank claiming that your account has been hacked and you need to login straightaway, or even move the rest of your funds to another account. For the Netflix lovers among you, there have also been emails being received saying that billing information needs to be updated. Don’t fall for it. If the email includes a link to login or change account details, be extra weary. Don’t use links, web addresses or phone numbers.

Keeping yourself protected from any cyber crime can be a scary business, but even more so when it’s something you could very well unwillingly stumble into. It takes more than trusting your spam filter to keep yourself safe, having a strong cyber security solution is crucial. We work very closely with Check Point to craft solutions that stand tall against phishing, ransomware bots and all kind of nasties, using their SandBlast advanced endpoint threat prevention. Have a chat with our experts to see how we can whisk some cyber security into your perfect infrastructure solution so that it’s one less thing you need to worry about.

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Directors-9619Missy Beaudelot – Digital Marketing Executive
With a background in journalism and an interest in all things tech, Missy keeps our social media in check while monitoring our websites and developing our digital presence.

 

Blog, Cetus Solutions, Citrix, Cloud, Cloud Hosting, IT Solutions, News, Our Upcoming Events, Technology, Uncategorized

Citrix Summit 2019 from a Citrix Platinum Partner Point of View


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There are very few events throughout the year that get us super thrilled here at Cetus/instrato. Even fewer that we prepare for months before the actual event (aside from IPEXPO, which is a whole other story). But when it comes to Citrix Summit, held every January, we get very excited.

As a Citrix Platinum Partner, we stay on top of what’s going on in the Land of Citrix to make sure that we keep things fresh and up-to-date for our customers. And we’re absolutely blessed with two huge events a year to sink our teeth into; Summit and Synergy. We loved Citrix Synergy last May (and my god, we got some exciting updates on Citrix Workspace) and we’re still going on about it in our office. Of course, leaving the wet and windy UK for three days to fly to the US is a major bonus too!

As always, this year’s Summit is being held in Orlando, Florida, from the 7th to 9th of January- what a way to start the new year! Unlike Synergy, which is for customers as well as partners, Summit is only an event for partners, like Cetus, who promote and sell the Citrix Vision. And as always, we’re sending a little group of top Cetusites to go, explore and bring back the very best of Citrix.

The event is three days of inspiration, information and networking to bring the Citrix game to 100. Crazily, we’re expecting over 300 hours of training and hands-on learning, which we’ll be incorporating into all things Citrix when we get home. The event is a great way to build relationships with the biggest and brightest minds of Citrix experts and business leaders. From the opening keynote, which is always one of our favourite moments, to the breakout sessions, having those nagging questions answered at a Round Table, or just getting immersed in the hottest topics in the world of IT solutions in the Citrix Talks panel discussions, it’s going to be a crazy week. It’s events like Summit that inspire us to look to the future and adopt the latest and greatest ways of working.

One of the best things about being a Citrix Platinum Partner is the ability to really consolidate what we learn at Citrix Summit and Synergy into the huge projects that we work on. Having that foundation on which we can build our expertise is priceless, but a fair portrayal of how much we value Citrix itself as our partner. We know that having the title of Citrix Platinum Partner assures us that we’re in the best of hands, which means that our customers are, too.

When it comes to instrato, we work exclusively with Citrix and Microsoft Azure to get the optimal combination for a cloud deployment, so the fact that Microsoft will be attending makes our little cloud-enthused hearts flutter. In fact, cloud and cloud-based applications features heavily in the session previews, further strengthening its position as the future of IT. No doubt those sessions will be popular, including Citrix Talks to discuss cloud transformation projects.

You can be sure that, once we shake the jet lag, we’ll be incorporating all the latest updates and features into the solutions we design. If you want to hear a bit more about what you can expect from Citrix (and Cetus!) in 2019, have a chat with one of our Citrix Platinum Partner experts, and register for the Summit update events we’ll be hosting when we get back. We’ll see you then!

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Directors-9619Missy Beaudelot – Digital Marketing Executive
With a background in journalism and an interest in all things tech, Missy keeps our social media in check while monitoring our websites and developing our digital presence.

 

Blog, Cetus Solutions, Check Point, IT Solutions, Security, Technology, Uncategorized

Skyscraper: When Cyber Security Goes Wrong


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It was one of the biggest blockbusters of the summer. Dwayne Johnson’s Skyscraper thriller grossed $304.1 million during the hottest summer in living memory. Honestly, it probably would have made more, but for the fact that half of the UK population was sitting in any available patch of sun with a beer in their hands. I was one of those people, although with fruity cocktails instead. That was when I wasn’t in the office writing witty blog posts on Citrix Workspace, of course. Alas, while I had every intention on going to see the film, I never got around to it. So it was my pleasure, two Saturdays before Christmas, to snuggle in my pjs and pop it on (I lead the most exciting life when I’m not in the office). Well. While it’s action-packed with an interesting futuristic spin, I couldn’t help but spend the whole movie pointing out, sadly to no one in particular (I’m going to have to get a cat), all the various cyber security blunders that Johnson’s character made. Not one to waste my breath, or a good writing idea, I’m going to lay it all out in this blog post so that you can giggle along with me. Before we go any further though, there may be a spoiler or two, you have been warned.

In a nutshell, Johnson plays ex-FBI hostage-negotiator-turned-private-security-expert Will Sawyer, who gets called to Hong Kong in order to assess the security of the world’s tallest skyscraper. The Pearl, 225 stories and a whopping 1,100 metres tall, needs an inspection of the upper residential half before it can be opened to tenants. Since we are, after all, living through the ‘IOT for all of the things!’ revolution, no matter how mundane the appliance, it’s no surprise that the Pearl was built with tech in mind. It’s basically a giant computer, full of safety features and automations that make living and working there slightly more exciting than your average building. We saw absolutely zero evidence of it, but I’m still sure the lights turn on and off by clapping your hands. Anywho, we see Sawyer being given a tablet that controls the entirety of the 225 floors and shooed out of the door to go inspect the offsite security centre that controls the skyscraper. The tablet, obviously, isn’t in his possession for long, as it gets robbed by a group of terrorists who succeed in burning down the $200 billion structure with it. The sad part is, if the IT department had deployed a better cyber security solution, it could all have been avoided. Typical.

Who needs an effective authentication method, am I right?! This was mistake number one. For some incomprehensible reason, the only way of unlocking the tablet that controls the entirety of the building is via facial recognition. That’s it. Sure, in cinematographical terms this looks the best. It’s impressive and futuristic, suave and savvy. It’s every nerd’s dream. And facial recognition as part of multi-factor authentication is really effective. In the blink of an eye, it can analyse billions of tiny little markers on your face to unlock your device. But who on earth would think that it would be enough? For god’s sake, just signing into my Facebook requires my password, mother’s maiden name, list of my three favourite chocolate bars (in order) and the promise of my firstborn. Truth be told, facial recognition alone was irresponsible, and about as effective of protecting all that important data as using ‘1234567’ as a password. Hell, put a photo of Sawyer in front of the camera and that would probably fool it. There are so many effective ways to authenticate identity (I wrote an entire post on it). Why not have a secondary form of authentication, like having a password activate on Sawyer’s smartphone? That would have been clever.

Mistake number two; not informing the IT department of the breach. Err, this should have been the first point of call when Sawyer’s tablet got robbed. Instead, being the idiot that he is, he threw caution to the wind and went running off to save his family. Just one minute on the phone to IT and they could have stopped the disaster that was about to unfold. A good cyber security solution would have removed access to the tablet in a couple of clicks, rendering the terrorists’ efforts moot. In fact, it would have taken no time at all to wipe the data clean from the device, essentially turning it into an expensive, albeit sleek-looking, paperweight. It does echo a current issue facing organisations in terms of cyber security; the majority of security breaches come from employees who, inadvertently or not, allow the threat to infiltrate the network. This can happen from clicking on a dodgy link in an email (it’s sadly not a video of cats acting strangely)- in fact, phishing attacks are more prevalent and more likely to scam large sums of money from an organisation. Realistically, in this situation, Sawyer seriously neglected his responsibility to inform the IT department. While he undoubtedly performed some incredible gymnastics and it was thoroughly enjoyable to watch, I would have loved to hear his rationale when all was said and done. I doubt he’d be hired to assess the security of a paper bag after that!

The moral of this story is, and I’m sure it’s what director Rawson Marshall Thurber wanted to portray; don’t let your organisation become the Pearl and burn down to the ground- make sure your cyber security solution ticks all the boxes. We work closely with Check Point to incorporate secure technology into our solutions, effectively avoiding the risks that we saw Sawyer facing in the film, and many more besides. Have a chat with our cyber security solution experts here at Cetus, and in the meantime book yourself in for one of our complimentary security posture reviews!

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Directors-9619Missy Beaudelot – Digital Marketing Executive
With a background in journalism and an interest in all things tech, Missy keeps our social media in check while monitoring our websites and developing our digital presence.

 

Blog, Cetus Solutions, Citrix, Cloud, IT Solutions, Our Upcoming Events, Technology, Uncategorized

Citrix Summit 2019 For Dummies


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There are myriads of reasons to go to different conventions throughout the year. The chance to network with the biggest in the industry and get the first look at the latest innovations and methods can be priceless. In fact, a lot of organisations often insist that they do better after having attending key summits, or that they get their new and existing customers reaching out to them for the inside scoop.

In the world of cloud and IT solutions, the annual Citrix Summit is the event of the year. Held in Orlando Florida (so it could essentially become a mini holiday if you plan ahead), it’s where anyone who is anyone in the industry will show face. Not to be mistaken for Citrix Synergy in May, which is for partners like us as well as customers- but just as exciting as Summit. I’ve written plenty about the Citrix Vision for Citrix Workspace this year already. When it comes to fighting for the revered places, it usually comes down to the same three people who get to go, year in year out, with no questions asked. But this year you’ve been chosen. Why? You’re not quite sure, but let’s not ask any questions (it’s very likely that someone is having an extended Christmas skiing holiday this year). Gulp. That means you need to make sure you’re not on the top of your game and not make a fool out of yourself. What’s the weather like in Florida? Is there a particular dress code? Are we allowed to look vendors in the eye? As Cetus are a Citrix Platinum Partner, we’ve been around the block a few times. That is, if the block is a year, and a few times is exactly ten. So, we’ve rubbed what braincells we have to bring you the ultimate guide to survive those three fabulous days at the beginning of January.

Prepare for everything- even the disasters
It’s always best to prepare well ahead of time to make sure that everything runs smoothly. Make sure you know what airport you’re flying to, and how to get to your accommodation. Don’t leave it to someone else on the team, chances are you’ll all rock up on the day and no one will have a clue- leaving you all potentially driving around the city in a dodgy taxi at midnight, starving and tired. We’ve all been there, and it’s not the best way to start the trip!

A few weeks before Summit, have a quick look on Twitter or Google for the hashtag (bonus tip: it’s #CitrixSummit). Another fabulous hashtag, that isn’t exactly reserved for Summit but will also work in this case, is #CitrixPartnerLove. Go crazy, tweet a bit and get involved in conversations on Twitter, hopefully you’ll get the chance to introduce yourself before you even arrive. That’s one less box to tick! Second bonus tip: pack extra underwear.

One of the most convenient ‘features’ of Citrix Summit, and by far the best advice a seasoned Summit-goer would tell you would be to download the Citrix Summit app. It has everything you could possibly need to survive the event including an interactive timetable.

Get your networking hat on
Networking is the name of the game at Summit. It’s an opportunity to meet with plenty of people in a wide range of roles. To be fair, facing a sea of industry leaders can be a pretty daunting experience, but it’s best not to stick to your little group of comrades. Try to arrive earlier on pre-reg day and ‘happen to run into’ someone with the same lanyard and strike up a conversation- what are they most looking forward to? What do they expect to hear about? Where are the ladies? You get the idea.

Conference with participants going to the same seminars and workshops as you. Keep that social media involved as you go, it’ll be a great way to engage in even more conversations, and also serves as a way to show your boss that you didn’t ditch to go to Disney World. It’s great to talk to people from other organisations with more experience than you as well. As a Citrix Platinum Partner, we’re always having a chat with other UK-based companies. Also, big Citrix leaders will be mingling throughout the Summit, so make sure to keep your eyes peeled and prepare a good opening line to catch their attention. “The colour of that suit absolutely compliments the success you’ve had this year” is my favourite example. And most importantly of all, make sure that you say yes to every opportunity that arises!

Evaluate your daily strategy
The main problem with Citrix Summit is that there’s just so much material being squeezed into only three days. You could spend an entire day just making sure that you make the most of every opportunity. Between keynotes, Learning Labs, workshops and the Certification Centre, there’s a whopping 300+ hours of content, training and hands-on learning to get your teeth into. Before heading over to Florida, prepare a potential schedule for every day. Every morning, re-evaluate what you’ve already learned and what sessions could potentially be a reiteration, giving you more time to book in an extra session, Learning Lab or networking opportunity.

It’s always good to get goals, and it’s no different at Summit. What do you want to achieve from attending? What expert do you want to hear from? Is there an organisation attending that you’ve been looking into lately? Is there a topic that you could just use that extra bit of info on? Make sure to keep these in mind when you’re plodding through the days- it’s important to keep an eye on the bigger picture.

Dealing with post-Summit blues
We absolutely love Citrix Summit. In fact, pretty much anything Citrix-related gets us in a too-excited-to-sleep kind of mood. As a Citrix Platinum Partner, we make sure that we’re on top of what’s new and exciting in the world of Citrix. We want to offer the very best to our customers, both new and existing, keeping them ahead of their competition and helping their growth. That’s why we’re hosting a workshop throughout the country in January to share the knowledge we received at Citrix Summit. Make sure to register today for your spot!

Speak to an expert

Directors-9619Missy Beaudelot – Digital Marketing Executive
With a background in journalism and an interest in all things tech, Missy keeps our social media in check while monitoring our websites and developing our digital presence.

 

Blog, Cetus Solutions, Cloud, IT Solutions, Uncategorized

You Say Cloud, They Say….


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Oh Good!
Oh God?!
Sign here!
Really?!
Can we help?
Are you sure?

The sun is out today on this bright and crisp November morning. I’d love to say ‘not a cloud in the sky’, but hey, I’m in Manchester so the sun is a brief visitor in these parts!
So lets talk clouds. It’s much more commonplace today for enterprises to state ‘We are Cloud-first’ and ‘We are on our way to the Cloud’, a mandate often received from C-level and the top echelons. But, I ask;

Why?
Why is this a common executive strategy?
Are such decisions made with full understanding of what this actually means?

What do senior execs really understand about the Cloud? Or what it could deliver to their business? Arguably they don’t nor shouldn’t need to as they have ‘people’ to do this… One would hope they are informed and speaking with understanding of the true value and commercial benefits of what a Public or Hybrid Cloud Platform has to offer. Are they? Do they also really understand that this may or may not be possible? And what about such cost implications? Or, could it be they know ‘everyone else’ is doing it?! Cloud platforms require experience and diligence to be successful projects.

I always ask a lot of questions…
The Cloud decision requires many answers…

I personally get it. Cetus of course get it too, delivering this experience via our instrato solutions stack.
So, my thoughts are this: (Oops! Do I need the social media caveat of ‘my thoughts are my own’? ) Public and Hybrid Cloud platforms are simply a means to an end. Let’s not over complicate this! It’s not the Millennium Bug, nor the end of the world as we know it. They are solutions to assist enterprises to become more efficient, deliver improved competitive advantage and, above all, assist in delivering an improved service to your customers.

With Cetus’s instrato, we see as many customers wanting to reverse out of the public cloud as we do those trying to step in. Why? Poor implementation, poor management, a lack of experience and understanding can result in significantly increased costs, yet these organisations could be missing out on huge business advantages.
As I eluded to earlier, both technical and commercial experience with such solutions is essential. There are many so-called ‘experts’ out there, but do many hold the credibility and the proof?!

Cetus’ instrato offers services from Cloud readiness assessment, Cloud business case justification, Cloud management services through to fully managed services to ensure your platform is under control and delivering the value you want- be it public cloud or a more tailored hybrid cloud platform to suit your desired business outcomes.
You too can be Cloud First or become Cloud aware. As a certain fast food vendor states ‘Have it your way’ so why wouldn’t you?

Cetus are fully equipped with tea, hobnobs and whiteboard pens! Oh, and we would like you to provide a whiteboard (please!) and perhaps some cups too. Allow us to come and show you how your organisation’s desire to be ‘Cloud-first’ can deliver great business benefit when well executed and discuss what tools we have to assist you.
www.cetus-solutions.com
www.instrato.co.uk

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Mike.pngMike English – Managing Director
Since forming Cetus in 2001, Mike drives change and development to ensure Cetus empower and deliver real value to our customers, enabling successful business outcomes.

 

Blog, Cetus Solutions, Cloud, IT Solutions, Security, Technology, Uncategorized

Application Testing in the Cloud


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If you’ve been keeping up with the hype, you’ve probably been looking into deploying a cloud of some form in your organisation. Be it public, private or hybrid cloud, the possibilities that they come with are endless and revolutionary. I’m sure you’ve heard all of those buzzwords before, building the idea of ‘the cloud’ into an amazing, it’ll-fix-any-problem-you’ve-ever-had-and-more! miracle that’s more of a unicorn than anything else. But you might have discovered that it’s not all sunshine and rainbows when it comes to cloud. Application testing has become one of the little bugbears that people forget- or choose to ignore- when putting together a cloud strategy. When you roll out anything new, it’s important that it’s a success- your bottom line could very well depend on it. And without regular testing you don’t even know what you’re throwing out into the world.

Several years ago, virtualisation became a new focus for IT departments. This new ideology of sharing computing resources across multiple operating systems increased productivity through reduced costs and increased scalability and easy administration. This fabulous new way of running IT infrastructure observed the evolution of virtualisation of cloud in the form of cloud computing. It paved the way for the dream of ‘Everything as a Service’, essentially creating a foundation for many of the technological advances we have today (but for some reason I still can’t get a delivery from the McDonalds a mile away, so there are clearly more worldly advances yet to be achieved).

Cloud testing is the actual testing of the resources on demand; think hardware, software etc. Testing is crucial for the health of your IT environment, especially when it comes to your cloud offerings, ensuring that it not only meets functional requirements, but also non-functional. Securing and managing performance of your applications is essential regardless of where they are; in the cloud or on-premises. It’s not the case of testing an application when it first gets deployed and never needing to bother with it again; the status of applications can change over time.

There are so many benefits for cloud testing that are easily obvious when you experience them. The normal testing approach is to invest in the adequate hardware and software infrastructure needed to carry out the testing. Since the environment supplied to the testing team very rarely matches that of the user, testing applications in the cloud can alleviate the issue of rapidly-changing requirements, allowing the tester to easily replicate the user environment and find defects early in the cycle. Migrating apps to the cloud can also reduce the cost of infrastructure licence renewal, as the organisation doesn’t have to purchase the infrastructure that won’t all be in use at the same time. With the end user environment in the cloud, it’s a simple enough task for an IT department to customise the testing environment match. This customisation reduces the cost and time of regular testing. The testing team can easily perform load and performance testing scenarios in various permutations and combinations.

But, as with everything, there are downfalls. I hate to have to list them, but here we are. By relying on and using the cloud as infrastructure, we do face a few hiccups. But nothing too scary, I promise. Security is one; user privacy needs to be protected, while also allowing the necessary protections that hold up to standards. The security of applications that run in the cloud and security testing techniques also need to be addressed by organisations when it comes to cloud infrastructure. The performance of an application in the cloud is another significant issue that regularly gets overlooked. How are we to know if an application works the same way, especially when hosted in a private cloud? The application itself will be shared amongst plenty of users, so that could cause a delay, especially if bandwidth isn’t good enough for testing. It’s surprising that in certain instances, the particular configurations of a user can be that complex that they just simply aren’t supported by that cloud provider. I don’t get it either. Bottom line, that can make it that much more difficult to emulate a user environment. The last little issue is that of integration testing. It’s easy enough to test the network, database, servers, and whatever else needs to be done. The tester already won’t have control over the underlying environment, but on top of that they’ll have to essentially guess how it would behave. If there are interactions between two components, the tester can only anticipate risks, such as crashes, network breakdown, or your server going on a sudden holiday.

Ensuring the maintenance and performance of your applications in your chosen cloud is crucial for your organisation. Where a lot of people would just love to ignore the finicky bits of testing, here at Cetus we like to dot the Is and cross the Ts, and that includes your testing. Our experts are specialists in application testing and making sure that everything works just right. If testing of your applications is something you’d like to master, make sure to have a chat with one of our experts who will show you first-hand the benefits, while eliminating as many downfalls as possible.

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Directors-9619Missy Beaudelot – Digital Marketing Executive
With a background in journalism and an interest in all things tech, Missy keeps our social media in check while monitoring our websites and developing our digital presence.

 

Blog, Cetus Solutions, IT Solutions, News, Security, Technology, Uncategorized

When 2019 Comes


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It was the mid-nineties, ‘IT’ was the new ‘data processing’, and we’d started using a new gadget called a ‘modem’ to connect our business to the outside world. They were exciting times; technology was changing how we communicated; and we could access technical information at any time. So … I decided that it was time to enlighten my team with a broad-thinking; almost visionary statement: “this Internet thing is really cool … but it’s just for techies”.

In hindsight; it ‘might’ be argued that my statement was, perhaps, a little bit short of ‘visionary’. In fairness; my comment was based on the, then, limited capabilities of CompuServe; which was nothing more than a chat group and download site for technical documents.

And so, with my ability to predict the future firmly and clearly established; it’s time for me to get to the topic of this blog: Top Predictions for 2019. As we, Cetus, look forward to the year ahead; we’re keenly aware that a number of technological drivers will affect the nature of our business. Here’s a few of the key drivers that we are gearing up for 2019:

1. The Internet. I’d better address this one – the Internet will continue to be quite popular in 2019. There, that’s that one put to bed.

2. Windows Desktops. Once the direct target of our VDI marketing efforts (due to its total cost of ownership and unpredictable user experience); the ability of Windows 10, in particular, to deliver a well-managed user environment has put Windows 10 back on the ascendancy.

3. Hybrid-Cloud. It’s been around for quite some time now, and many solutions providers are saying that it’s the future apparently. We beg to differ. Hybrid-Cloud is the ‘now’. You need look no further than Office 365 and SalesForce to see that we have been hybridising our clouds for quite some time now. 2019, however, will see the adoption of IaaS and PaaS, from the likes of Microsoft Azure and AWS, increasingly be the first choice of organisations across all sectors, public and private. 2019 will continue to favour solution providers who recognise that the resulting complexity is a feature not a failure of hybrid cloud; and who provide solutions that embrace and mitigate the complexity, rather than amplify it.

4. SD-WAN. Strongly related to the increasing adoption of the hybrid-cloud model; Software Defined WANs will see significant growth due to their ability to provide: increased resilience, lower price point and better performance over traditional WAN deployment methodologies.

5. Gen-V Security. Also referred to as Next Generation Security – the ability to deploy advanced threat protection that integrates boundary protection, endpoint protection and community threat intelligence is becoming a business necessity, rather than a nicety. Throw in Analytics and Micro-segmentation and you’ll soon realise that technology is providing a robust response to today’s multi-threat cyber security environment.

6. Virtual Workspaces. You might think that this is just the latest marketing term for VDI. We see it rather differently. Virtual Workspaces encompass more than just the desktop; we deliver a workspace that sees the desktop as merely a means to an end; namely a way of accessing applications and data. A Virtual Workspace now, more than ever, must be mindful of the desire of organisations and users to access their workspace using any device; from any location and at any time.

7. Automation. Our principle partners; Citrix, Microsoft and VMware all recognise that the increasing complexity of today’s IT environments require a more open approach to integration. This manifests itself as an increasing focus on cross IT element automation; relieving the IT function of large swathes of BAU activities, allowing them to focus on business innovation.

The above are all encapsulated by our 2019 Solutions Portfolio. By working closely with our primary vendor partners; we are able to draw down their strategic visions, and to combine these with over 17 years of delivering Secure Application and Data Delivery Platform solutions. The result is that we now have hundreds of customers who count on us to help guide them through turbulent times; who see us an extension of their IT teams; and with whom we have the genuine pleasure of travelling into 2019 as partners.

To hear more about how we can help your organisation get ready for the challenges of 2019; why not join us at one of our upcoming Cloud Workshops? Of course; I’ll be presenting, and I’ve prepared a fascinating session on “Why Smartphones are Cool – but just for techies”. I can’t wait!

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Directors-9619Paul Kiveal – Business Development Director
Paul works with business leaders, helping combine strategic objectives with innovative technical solutions, developing inspirational new IT platforms that transform the way technology powers organisations.

Blog, Cetus Solutions, IT Solutions, Technology, Uncategorized

Who Would Prefer Digital Workspaces, Cats or Dogs?


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When it comes to blog post topics, I usually ask our Business Development Director, Paul Kiveal for topics to squirrel away and write about. Sorry to burst your bubble, but the fabulous ‘Hybrid Cloud Orchestration’ and ‘Is The Password Dead?’ posts weren’t my ideas. This week though, I caught him at the worst time, while he was in a strange mood (or sick of my constant craving for topics), and he gave me the worst title; ‘Who Would Prefer Digital Workspaces, Cats or Dogs?’. I’m not going to lie, it’s going to be a challenge. I’ve already asked a handful of people with zero IT knowledge for advice and they all gave me different answers, so I’m on my own with this one.

Originally, I thought cats would prefer digital workspaces. And it’s not because I’m a cat person (sorry). I just have no problem imagining a hipster Maine Coon- we’ll call him Salem- with his fur tied up, sitting in a café sipping huge bowls of the blackest coffee (or milk?), working away on his laptop. Why would he want to spend the day in the office, getting swiped by all the other cats for no reason whatsoever? God only knows, he wouldn’t be able to concentrate with all that purring. And every two minutes there’d be a flurry and a yelp as one of them forgot where they were and attacked their mouse. So, because Salem’s a very busy hipster cat, off he’d pop, with his laptop and catnip in his satchel to the closest Costa. A bit of quiet to get one step ahead. And let’s not forget the toasted tuna baguette for lunch.

Dogs however, they’re the ones who would love digital workspaces. Can you imagine telling a golden lab about how their work life would change? Let’s set the scene; some fancy, all white laboratory, not unlike the setting for James Bond’s Q. You stand in a white, unbuttoned lab coat, clipboard in hand, while Scooby sits at your feet, tail wagging.
“Access your applications and data no matter where you are in the world.” “Oh yeah, yeah, I like it, that sounds good!”
You lower your head to look at him over the rim of your glasses. “Seamless user experience; easily transition between your laptop, iPad, and mobile.” “Yeah, yeah?!”
“Optimise your productivity by meeting your business objectives while you work from home, in the office or on the go.” “Oh boy, that’s just amazing, isn’t that amazing?”
At this point he’d lose control and wipe the desk behind him of electronics with his over-enthusiastic tail. That’s another reason why dogs would prefer digital workspaces; can you imagine how many devices they’d break? A moment of excitement and their iPad would be history. And if you tossed them their mobile from across the room it would be crushed between their teeth. But with a seamless user experience, all of their data and applications would be in the cloud, so it would be a simple sign-on to whatever other device you’d have on-hand and they’d be on their merry way.

But, going a bit deeper into all this theoretical stuff, if you had an IT department full of cats, they’d love digital workspaces too. You’d have to move them from their cosy spot on top of the warm servers first though. All you need to create your own kitty IT department is a closet of Mac laptops, those small ones that fit in handbags. Cats don’t take up much space, they have tiny paws perfect for tiny laptops, and they get distracted by Windows. With increased agility, even the laziest tabby could easily deliver and manage a connected workspace to any canine user, regardless of what device they’ve just been given to replace their broken one, over any network. And they’d make the higher ups very happy with the reduced costs in managing complexity of the infrastructure. And since we can all imagine Salem being the Data Protection Officer in an organisation, complete with shirt and teeny, tiny tie, he’d love the secure corporate data feature. With so many files and applications flying around the ‘net, the risk of a security breach is high. But with that security feature, those kitties would be able to deliver their services without compromising security.

So, I can only conclude that, regardless of whether your furry friend is a cat or a dog, they’ll love digital workspaces for their own reasons. Pop Salem in the IT closet on your way up to the office, or link Scooby with the latest gadgets that will keep him connected with customers and the rest of the office while he’s out and about. If you fancy hearing more about what digital workspaces can do to improve your users or IT department (regardless if they happen to be human or otherwise), have a chat with one of our animal-friendly experts. Or just show them photos of your pets, they’d love that as well!

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Directors-9619Missy Beaudelot – Digital Marketing Executive
With a background in journalism and an interest in all things tech, Missy keeps our social media in check while monitoring our websites and developing our digital presence.

 

Blog, Cetus Solutions, Citrix, IT Solutions, News, Technology, Uncategorized

IPEXPO 2018: A Newbie’s Perspective


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As part of the marketing department, I’m privy to a lot of the cool and interesting things we at Cetus get ourselves into. From Christmas parties to our workshops, and everything in between, I hear of all the things we do- sometimes I can’t sleep from the excitement (though that could be from the coffee I’m drip-fed in the office). So when I popped into an IPEXPO organising meeting last month I didn’t think too much of it. IPEXPO is a utopia for all things IT solutions, cloud solutions, cyber security…. If it has something to do with running the IT in your organisation, there will be a company there with more experience and knowledge than you could possibly need. We’ve been exhibiting at IPEXPO since 2011, so it’s something that I’d heard about since I started at Cetus in February. I piped up with the mandatory odd line to justify my presence while I practiced my ‘I’m-totally-contributing-to-this-conversation’ face as I fell into standby mode. That was, until Mike English, our Managing Director, mentioned something about blogs. That rebooted me up real fast. It was with shock, horror, and a tiny bit of excitement that my name was etched on the list to go to the event.

That excitement faded away completely as I stood in the middle of Euston Station. My first ever time in London (I’m a poor girl hauled out of the Irish countryside) and I was not prepared for it. People, everywhere. They swarmed around me, dragging behind suitcases and children alike, totally oblivious of the commotion that was ripping through my mind. I very nearly pulled a sickie there and then, but for the fact that I’d already let the Marketing Head know that I was on the train into London. Bugger. But Euston wasn’t even the worst part. It was dragging myself and five kilos of ‘just in case’ pages of collateral all the way to the ExCeL convention centre on the edge of the city. And I was going to have to use the transportation of nightmares that makes men cry, brakes souls and causes couples to break; The Tube. To be honest, the worst was just finding my way around King’s Cross as I tried to figure out where to buy a ticket, and what constituted the difference between the train and the Tube entrances. I was a human Sim character for about 20 minutes, wandering around in circles trying to figure out why I was there and how to get out.

Two hours*, a packed Tube and a cheerful Twirl bar later, I found myself at ExCeL. It’s a marvellous, imposing building, shoved at what feels like the other end of the world. If I thought Euston station was bad, I was in for a bigger shock. The convention space was packed with nerds as far as the eye could see. And the place was incredible. Flashing lights, red carpets- I felt like I was in Hollywood. The elaborate stands were stocked full of toothy smiles, chocolates, pens, and enough collateral to build the DLR line all the way back to Euston. And the room was massive.

I waded through the throng of matching t-shirts and rucksacks, trying to find my way to the Citrix Partner Zone to find our stand. We were delighted to be displaying alongside Citrix again this year, especially with the introduction of our new instrato brand. With instrato, we work with Citrix and Microsoft Azure to revolutionise the journey to the cloud. We were even more excited to introduce our new project to the thousands of delegates that were in attendance, getting to chat with them and see how instrato could make their cloud journey simpler. And when I finally rocked up to the stand, it was clear that it was catching the eye of plenty of people. Thank god the girls had all bought matching blouses in Cetus purple, it made them so much easier to spot in the crowd that had manifested.

This year, we were especially excited to have a speaker at the event. In April, we won the highly fought-after Lewisham and Greenwich NHS tender. It’s a big deal for us at Cetus, one of the most prestigious projects we’ve ever taken on. Six months later and we’ve well and truly sunk our teeth into it. With healthcare IT hugely under-reported on, it made sense to introduce the instrato project in the theatre. Thankfully, I had made it just in time for our speaker slot, held in the App Virtualisation & Mobile Workspaces Theatre, which was just behind our stand. As always, our Business Development Director, Paul Kiveal, gave a brief introduction to Cetus and instrato, as relaxed and well-spoken in front of the packed theatre as he is during team meetings. As much as Paul could have detailed what benefits and improvements we are delivering to the NHS, he handed the reins over to Justin Beardsmore, Chief Technology Officer for the Lewisham and Greenwich Trust, who was more than happy to talk in depth about the project and why the Trust chose to work with us. Impeccably dressed, he stood at the top of the lecture theatre watching the chairs getting filled up as delegates made their way in.

An experienced senior technology leader, Justin captivated the audience with the situation of the NHS and what we are doing to improve the lives of not only the working staff, but also the patients that rely on the service. Justin went into detail about the community NHS staff, those incredible people who work remotely to provide a top-tier healthcare service to patients who aren’t able, or don’t need, to attend hospital. As you can imagine, the paperwork and procedures that has to be completed for each patient, regardless of location, can really pile up, so an innovative solution has to be sought.

It was a quick and captivating 30 minutes, and it was a delight to see delegates coming up to Paul and Justin after the lecture for their know-how and suggestions for their own projects. Our stand was swamped directly after the lecture as well, whispers of our successful lecture having spread around the convention, and everyone wanted to find out more about our exciting Citrix-Azure-instrato partnership. Essentially a human lump of a paperweight at the stand, I decided against striking up conversations with delegates and scaring them away with my limited IT knowledge. I played ‘undercover blogger’ and wandered around the convention, popping into cybersecurity lectures and avoiding eye contact with everyone I met (god forbid I get kicked out for being too stupid).

Alas, it was only too soon before I got the dreaded ‘let’s go make our way to the Tube :)’ text and had to say goodbye to the ExCeL centre. Weary that our beds were still another six hours away, we piled into the Tube (why on earth is it so short?) along with hundreds of other delegates who decided rush hour was the prime time to leave before they came back again the next day to do it all over again.

Did you go to IPEXPO this year? We hope you managed to pop by our stand for a chat (I swear, everyone else is extremely intelligent and knowledgeable in IT) and found out more about instrato and what exciting projects we have planned. If you didn’t make it to London, or just didn’t have the chance to come say hi, we still have the same experts (minus Justin, I’m afraid) on-hand to talk through your upcoming projects, and they’re easily available here. As for us, we’re going back to the drawing board to start planning for next year, can’t wait to see you there.

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*It took me two hours because I can’t read CityMapper and I refuse to ask for directions. It should only take 30 to 40 minutes.

Directors-9619Missy Beaudelot – Digital Marketing Executive
With a background in journalism and an interest in all things tech, Missy keeps our social media in check while monitoring our websites and developing our digital presence.

 

Blog, Cetus Solutions, IT Solutions, News, Technology, Uncategorized

instrato or Lexus?


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Toyota is the world’s second largest automotive manufacturer, and in 2017 was standing as the fifth largest global company by revenue. So why did such a successful company create another totally new brand – Lexus, in a highly saturated and ultra-competitive marketplace?

Lexus was an idea from the Japanese car manufacturer, not to enter a new diverse market sector, but to show the world just how good they are at manufacturing high-quality vehicles, appealing to both existing and new customers alike. They believed they needed a fresh, more relevant brand which was built on their already trusted and proven heritage, a brand which appealed to a wider audience with perhaps a different use case. Strangely, many didn’t regard Toyota as a world-leading brand, so this perception had to change.

Toyota responded to their customers, bringing together many years of success, quality, experience and proven customer satisfaction in an exciting, new, forward-thinking premium brand.

We live in the Cloud-era; not a day goes by without the word Cloud in whatever context. We see large multi-national vendors placing their ‘cloud-bets’ with their entire reputation. I guess if they are, well it must be good, right?! I’d rather test such a theory, so we did and have been for several years… We’ve also seen a flurry of the new kids on the block, ‘born in the cloud’ they say! Such organisations claiming to harness the power of the public cloud, yet with limited experience and actual solution design heritage. Why would an organisation place all their commercial eggs in a basket of hope?!

Here at Cetus, we have been designing, building, implementing and supporting infrastructure solutions for almost twenty years and haven’t times changed eh, especially in our industry?! Cetus adopted Cloud strategies many years ago and have successfully built and run our own private cloud platform – Continuum C3 for over six years now for our customers; the public cloud providers were not the appropriate choice for this, not back then anyway, but watch this space…

Microsoft Azure, Amazon AWS and Google Cloud are the alleged leaders today, the weapons of choice one may say.

As a true Solutions-House, Cetus actively respond to customers challenges and market forces, and we too must place our bets! Our solution stack is so, by design, a well-developed and focused set of products and solutions to drive business outcomes and address real business challenges. Enter stage right, the Public Cloud to our strategic catalogue and its time to refresh our thoughts!

Instrato is Cetus’s new fresh and relevant approach in the journey to the Cloud, ‘on-point’ and developed with a focused set of technologies, capitalising and leveraging Cloud Infrastructure combined with Cetus’s experienced 17-year heritage in delivering successful customer solutions. Cetus have delivered successful public cloud projects which, combined with the Cetus Team’s knowledge and experience, set us apart from many ‘new to the cloud’ organisations. “Real, proven and trusted experience is hard to find…” states a valued Cetus customer.

Instrato redefines Cetus’s approach to your journey to the cloud and the ultimate goal of SaaS. Instrato is a compelling set of technologies and solutions which, akin to Cetus, deliver on our proven experience and knowledge to assist customers into the world of the cloud. “We’re proudly letting the market know we have deep and unparalleled experience in the world of cloud computing, combining our years of infrastructure solution success to deliver to our customers” says Colleen O’Brien, Head of Marketing at Cetus.

So here we have it!
Instrato builds on our heritage and experience of listening to customers, designing successful solutions and delivering business outcomes by adopting and integrating Cloud and SaaS technologies! Experience counts…

This is a strange blog for me, this time I am discussing and marketing a fresh, new and exciting brand, Instrato, but just think about that should you step into a Lexus; it may be new but its built-on years of experience and proven success, wouldn’t you want that underpinning your business decisions in such a competitive world?
C’mon in instrato!
Find out more at hello@instrato.co.uk and visit www.instrato.co.uk

Mike.pngMike English – Managing Director
Since forming Cetus in 2001, Mike drives change and development to ensure Cetus empower and deliver real value to our customers, enabling successful business outcomes.