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Citrix Summit 2019 from a Citrix Platinum Partner Point of View


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There are very few events throughout the year that get us super thrilled here at Cetus/instrato. Even fewer that we prepare for months before the actual event (aside from IPEXPO, which is a whole other story). But when it comes to Citrix Summit, held every January, we get very excited.

As a Citrix Platinum Partner, we stay on top of what’s going on in the Land of Citrix to make sure that we keep things fresh and up-to-date for our customers. And we’re absolutely blessed with two huge events a year to sink our teeth into; Summit and Synergy. We loved Citrix Synergy last May (and my god, we got some exciting updates on Citrix Workspace) and we’re still going on about it in our office. Of course, leaving the wet and windy UK for three days to fly to the US is a major bonus too!

As always, this year’s Summit is being held in Orlando, Florida, from the 7th to 9th of January- what a way to start the new year! Unlike Synergy, which is for customers as well as partners, Summit is only an event for partners, like Cetus, who promote and sell the Citrix Vision. And as always, we’re sending a little group of top Cetusites to go, explore and bring back the very best of Citrix.

The event is three days of inspiration, information and networking to bring the Citrix game to 100. Crazily, we’re expecting over 300 hours of training and hands-on learning, which we’ll be incorporating into all things Citrix when we get home. The event is a great way to build relationships with the biggest and brightest minds of Citrix experts and business leaders. From the opening keynote, which is always one of our favourite moments, to the breakout sessions, having those nagging questions answered at a Round Table, or just getting immersed in the hottest topics in the world of IT solutions in the Citrix Talks panel discussions, it’s going to be a crazy week. It’s events like Summit that inspire us to look to the future and adopt the latest and greatest ways of working.

One of the best things about being a Citrix Platinum Partner is the ability to really consolidate what we learn at Citrix Summit and Synergy into the huge projects that we work on. Having that foundation on which we can build our expertise is priceless, but a fair portrayal of how much we value Citrix itself as our partner. We know that having the title of Citrix Platinum Partner assures us that we’re in the best of hands, which means that our customers are, too.

When it comes to instrato, we work exclusively with Citrix and Microsoft Azure to get the optimal combination for a cloud deployment, so the fact that Microsoft will be attending makes our little cloud-enthused hearts flutter. In fact, cloud and cloud-based applications features heavily in the session previews, further strengthening its position as the future of IT. No doubt those sessions will be popular, including Citrix Talks to discuss cloud transformation projects.

You can be sure that, once we shake the jet lag, we’ll be incorporating all the latest updates and features into the solutions we design. If you want to hear a bit more about what you can expect from Citrix (and Cetus!) in 2019, have a chat with one of our Citrix Platinum Partner experts, and register for the Summit update events we’ll be hosting when we get back. We’ll see you then!

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Directors-9619Missy Beaudelot – Digital Marketing Executive
With a background in journalism and an interest in all things tech, Missy keeps our social media in check while monitoring our websites and developing our digital presence.

 

Blog, Cetus Solutions, Citrix, Cloud, IT Solutions, Our Upcoming Events, Technology, Uncategorized

Citrix Summit 2019 For Dummies


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There are myriads of reasons to go to different conventions throughout the year. The chance to network with the biggest in the industry and get the first look at the latest innovations and methods can be priceless. In fact, a lot of organisations often insist that they do better after having attending key summits, or that they get their new and existing customers reaching out to them for the inside scoop.

In the world of cloud and IT solutions, the annual Citrix Summit is the event of the year. Held in Orlando Florida (so it could essentially become a mini holiday if you plan ahead), it’s where anyone who is anyone in the industry will show face. Not to be mistaken for Citrix Synergy in May, which is for partners like us as well as customers- but just as exciting as Summit. I’ve written plenty about the Citrix Vision for Citrix Workspace this year already. When it comes to fighting for the revered places, it usually comes down to the same three people who get to go, year in year out, with no questions asked. But this year you’ve been chosen. Why? You’re not quite sure, but let’s not ask any questions (it’s very likely that someone is having an extended Christmas skiing holiday this year). Gulp. That means you need to make sure you’re not on the top of your game and not make a fool out of yourself. What’s the weather like in Florida? Is there a particular dress code? Are we allowed to look vendors in the eye? As Cetus are a Citrix Platinum Partner, we’ve been around the block a few times. That is, if the block is a year, and a few times is exactly ten. So, we’ve rubbed what braincells we have to bring you the ultimate guide to survive those three fabulous days at the beginning of January.

Prepare for everything- even the disasters
It’s always best to prepare well ahead of time to make sure that everything runs smoothly. Make sure you know what airport you’re flying to, and how to get to your accommodation. Don’t leave it to someone else on the team, chances are you’ll all rock up on the day and no one will have a clue- leaving you all potentially driving around the city in a dodgy taxi at midnight, starving and tired. We’ve all been there, and it’s not the best way to start the trip!

A few weeks before Summit, have a quick look on Twitter or Google for the hashtag (bonus tip: it’s #CitrixSummit). Another fabulous hashtag, that isn’t exactly reserved for Summit but will also work in this case, is #CitrixPartnerLove. Go crazy, tweet a bit and get involved in conversations on Twitter, hopefully you’ll get the chance to introduce yourself before you even arrive. That’s one less box to tick! Second bonus tip: pack extra underwear.

One of the most convenient ‘features’ of Citrix Summit, and by far the best advice a seasoned Summit-goer would tell you would be to download the Citrix Summit app. It has everything you could possibly need to survive the event including an interactive timetable.

Get your networking hat on
Networking is the name of the game at Summit. It’s an opportunity to meet with plenty of people in a wide range of roles. To be fair, facing a sea of industry leaders can be a pretty daunting experience, but it’s best not to stick to your little group of comrades. Try to arrive earlier on pre-reg day and ‘happen to run into’ someone with the same lanyard and strike up a conversation- what are they most looking forward to? What do they expect to hear about? Where are the ladies? You get the idea.

Conference with participants going to the same seminars and workshops as you. Keep that social media involved as you go, it’ll be a great way to engage in even more conversations, and also serves as a way to show your boss that you didn’t ditch to go to Disney World. It’s great to talk to people from other organisations with more experience than you as well. As a Citrix Platinum Partner, we’re always having a chat with other UK-based companies. Also, big Citrix leaders will be mingling throughout the Summit, so make sure to keep your eyes peeled and prepare a good opening line to catch their attention. “The colour of that suit absolutely compliments the success you’ve had this year” is my favourite example. And most importantly of all, make sure that you say yes to every opportunity that arises!

Evaluate your daily strategy
The main problem with Citrix Summit is that there’s just so much material being squeezed into only three days. You could spend an entire day just making sure that you make the most of every opportunity. Between keynotes, Learning Labs, workshops and the Certification Centre, there’s a whopping 300+ hours of content, training and hands-on learning to get your teeth into. Before heading over to Florida, prepare a potential schedule for every day. Every morning, re-evaluate what you’ve already learned and what sessions could potentially be a reiteration, giving you more time to book in an extra session, Learning Lab or networking opportunity.

It’s always good to get goals, and it’s no different at Summit. What do you want to achieve from attending? What expert do you want to hear from? Is there an organisation attending that you’ve been looking into lately? Is there a topic that you could just use that extra bit of info on? Make sure to keep these in mind when you’re plodding through the days- it’s important to keep an eye on the bigger picture.

Dealing with post-Summit blues
We absolutely love Citrix Summit. In fact, pretty much anything Citrix-related gets us in a too-excited-to-sleep kind of mood. As a Citrix Platinum Partner, we make sure that we’re on top of what’s new and exciting in the world of Citrix. We want to offer the very best to our customers, both new and existing, keeping them ahead of their competition and helping their growth. That’s why we’re hosting a workshop throughout the country in January to share the knowledge we received at Citrix Summit. Make sure to register today for your spot!

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Directors-9619Missy Beaudelot – Digital Marketing Executive
With a background in journalism and an interest in all things tech, Missy keeps our social media in check while monitoring our websites and developing our digital presence.

 

Blog, Citrix, Cloud, IT Solutions, Technology, Uncategorized

The Citrix ‘Virtual Workspace’ Vision: What Have We Achieved?


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I don’t remember ever not having a computer at home. When my brother and I were little, somewhere in the rolling Irish countryside, that was technology; messing around in Paint for hours, until we were old enough to graduate to Tomb Raider (on keyboard) and whatever game demos my Dad got with his monthly PC Live subscription. If we were allowed to use the printer (that was a rare treat), we’d spend hours in Word making posters for our room, trying out every single option in WordArt and agonising over what colours we’d use- which would have absolutely no significance whatsoever since it printed in black and white exclusively. Then, as early teens, we got second-hand laptops to mess around in PowerPoint (I once did an amazing presentation on the benefits of having an allowance for my rabbit Poppy, graphics and all), and flex our creative writing muscles in Word. Back then, floppy disks were king (I still have some knocking about, storing god only knows what). Hell, I remember being 16 when my Mum bought my Dad a brand-new printer for his birthday; a super cool one that printed in colour and scanned documents and photocopied and printed wirelessly. It was amazing to have all of those features in one small device that was affordable for a modest family. And that was only in 2010!

For most of us, that was the reality until quite recently. Technology was just a cool little add-on, the ability to type out a document instead of writing it by hand, playing two-player videogames using only a single keyboard and mouse, being able to email Granny across the country- regardless of whether she’d remember how to access it or not. It was fun, but it wasn’t particularly useful. The workplace was the exact same (so I’m told); visiting the dusty clock-in machine at 9am, tapping away at an even dustier computer half the size of the desk, emailing people sitting just across from you, and finally kissing the clock-in machine goodbye at 5pm.

Last month was our Cetus Summit, a day of celebrating the achievements of the year just gone and anticipating how we can be even bigger and better in the year ahead. As part of the morning presentations, we had several vendors come and talk to us. One of those vendors was Citrix. For half an hour, they analysed a Citrix video from way back in 2001 that predicted the power and capabilities of a future workspace (if you want, you can find it here). It’s crazy to think that in 2001 we were still so behind on lots of techie features and gadgets that we couldn’t possibly imagine working without now. Anyway, since I’m betting you weren’t at that presentation, I’ve decided to do a bit of an analysis myself of Citrix Workspaces 2001 vs 2018 this week.

In the current future that Citrix had imagined (does that even make sense?), things are very 90s. Someone clearly didn’t get the memo about the segways, ripped jeans and I’d say fannypacks are the only thing from the 90s that we’d still see today (and they’re still a crime against fashion). Honestly, of all the changes since 2001, not wearing those god-awful suits is probably the best advancement. That and the awful Mercedes he drives- I swear, it’s the kind of car a drug kingpin would drive in the mid-90s. The scene is set; our protagonist, Jim, is evidently a high-flying business man, with a fancy office and no doubt an assistant. It’s the end of a workday and he’s particularly chirpy, but it’s not a Friday, so it must be a relaxed week at the office. Apparently it’s his anniversary as well, so that could be a contributing factor.

Telling no one in particular that he’s leaving work early (probably that assistant), he grabs his fancy PalmPilot-looking device and walks away, while his workspace gets transferred from his PC. Accessing your desktop via whatever device you choose is something that almost comes automatically in a virtual workspace in 2018. Indeed, Citrix Workspace makes it incredibly easy to access all of your apps, data and desktop, regardless of what kind of device. Move between your PC, home laptop, mobile or tablet, all thanks to your workspace. Getting into that God-awful Mercedes, our chirpy Jim is safety-first and pops his PalmPilot-mobile hybrid into its hands-free holder. Ever security-conscious, he accesses his device by using a fingerprint scanner. I’ve already covered multi-factor authentication (and how I feel about fingerprint scanners), and it’s no surprise that the Citrix vision of the future included biometric sign-on.

In any organisation, the ability for secure content collaboration is crucial. Jim clearly works for a huge multi-national company. On his way home, he gets a call from a colleague on the other side of the country. Some hiccup in a big deal means that he needs to try and make things happen before he can go for dinner. To fix the issue and speed the deal along, he needs to organise a conference call with colleagues in Seattle and Tokyo. Using his Citrix Workspace, he can securely call these different locations, while presenting and collaborating on documents in real time. It’s easy enough to transfer the conference call from Jim’s phone to his huge monitor- just the case of pointing his PalmPilot-thing at the screen and hey presto. I’m sure in 2001, this would have been a bizarre concept. Who would be too lazy to just turn the thing on? Nowadays, we don’t have the time to faff around with logins and transferring conference calls. With Citrix Workspace, this is a nifty little feature that’s sure to wow any newbies starting out, or even the CIO of a high-stakes partner. Honestly, try it out, you’d look terribly high-tech. Eventually Sharon, in Denver, fizzles in to add her expertise. Apparently she doesn’t have the same security clearances as the other three (is it the accent?), so Jim sets her a more limited visibility she has of the documents being collaborated on. This is also a pretty common feature of Citrix Workspace, but it covers far more than just a conference call. From a single network point, your IT department has access to, and can manage, every one of your users. That gives them the flexibility to automatically grant every user with unique levels of clearance depending on their job necessities. Sharon in HR doesn’t really need to know what’s going on in boardroom meetings, now does she?

During the conference call, they get interrupted by a failure. Now, here’s where Citrix were a tad bit off in their predictions for today’s technology. In the video, Jim can hear his colleagues as they question the foreboding ‘Switching to backup data centre’ flickering on the screen for a moment or two, before the rather more cheerful ‘Backup now active’ signals the return of the call. It’s not the case now that a failure would cut the call instantly until the WAN came back to life- thanks to SD-WAN, a failure of any kind would not even be noticed, simply switching to the secondary system component. In today’s workspace, Jim and his colleagues wouldn’t be the wiser, with zero stalling, pausing or loss of quality to signal the switch.

A lot was covered in that short seven-minute video. But it’s clear that in 2001 Citrix had a vision. It was a vision of revolutionising the workspace to make it bigger and better than ever before (and keep ill-fitting suits in fashion). And it’s a vision that continues to look to the future in order to start making advances towards it now. Here at Cetus, we’re big believers in the Citrix vision. So much so that we’re one of the few Citrix Platinum Partners in the UK. We believe that Citrix is the future of the workplace, and we want to work with you to unlock those possibilities. Our experts are Citrix-centric, so click over here to have a chat and see what Citrix Workspace can do for you.

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Directors-9619Missy Beaudelot – Digital Marketing Executive
With a background in journalism and an interest in all things tech, Missy keeps our social media in check while monitoring our websites and developing our digital presence.

 

Blog, Citrix, IT Solutions, Technology, Uncategorized

How a Secure Digital Workspace Solution will Simplify Your IT


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A lot has changed since we were children. Children no longer spend all day outside harassing the neighbours and it’s not the norm for cars to stall halfway up every hill. You can book a train ticket on your phone, order a takeaway online and find your way around a foreign city without having to buy a map or ask for directions in the wrong language. In fact, there’s an entire industry of young people whose sole jobs are to create videos, write blog posts and take Instagram photos for their thousands, sometimes millions, of online followers. And these influencers make your entire month’s rent just by posting one sponsored photo. How crazy is that?

The idea of ‘work’ has changed just as much. When we were children, our parents (usually our fathers, because that’s how it was back then) would come home late from a 12-hour shift, exhausted and with frayed nerves, having spent the day in a grey room the size of a teacup doing nothing of particular note. And that’s if they were lucky; sometimes those 12 hours were overnight, so your mother would send you out to play into the freezing rain to give him a few hours of undisturbed sleep during the day before it started all over again. And that’s just how it was, day in, day out; barely making ends meet until they turned 60 and got to retire.

For the most part, that’s not the case anymore, thank god. Work is no longer a tedious, mind-numbing 12 hours; we’ve got robots for that! The idea of ‘work’ has moved from what we go to, to what we actually do. Realistically, what do you need to get done that absolutely can’t be accomplished in your pjs, on the couch, watching Jeremy Kyle reruns? Not a whole lot. And then there are those who can’t stand being in one place for more than a meeting, flitting from one building to another, one city to another, one country to another. And it’s (mostly) thanks to digital workspaces. IT has always been designed to make life that bit easier. From the humble eat-your-finger rotary phone and the computer the size of a closet, to Google Maps and Uber; IT brings with it an improvement- even if that’s ordering a McDonalds through your Deliveroo app instead of on the computer. Unless, of course, we’re talking about the iPhone; nothing really changes year in, year out, aside from how many functions you can squeeze into a jack, and how much more screen space there is for you to break when you drop the damn thing trying to charge it while listening to Spotify. Digital workspaces, such as Citrix Workspace, play into this idea of increased simplicity, ultimately reducing the challenges that have been known to cause issues for all those involved. IT management becomes far simpler for the IT teams, while delivering a better experience for your end user.

Work securely, even on the go
It takes more than sitting in an office to make the world around us tick. But with that freedom comes a security risk that no IT department wants to face. It’s in the name; a secure digital workspace solution is, well, secure. Users are able to access their apps, data and desktops securely from wherever their ‘office’ happens to be that day- be it a McDonalds, a petrol station or their sofa (wifi not included). And since the workspace is device-transferrable, you can trust that they’ll be safe, regardless of whether they’re using a company-supplied laptop or their own device. And that security also translates to any network.

For the IT department, it allows users to do their thing without having to manually intrude in their working days, while you manage and monitor what they do through one control panel. With a single sign-on, the secure digital perimeter will follow your users wherever they are, giving you the peace of mind of contextual access that guarantees that they won’t be accessing what they shouldn’t. Because unified endpoint management comes built-in, a lot of the usual day-to-day management can be done automatically, such as the actions that are to be taken when a user violates certain rules. It basically gives you powers of god, from wherever you happen to be working. Remote wiping a device? Setting it to out-of-compliance? Revoking the device? Sending a notification to a user to correct an issue? You have the power.

Control the risk for your user
Shadow IT is an issue that has exploded in the workplace in recent years. While we have been lucky to experience so much new and amazing software to make our daily tasks faster and easier, often it proves to be too complex for the end user. Instead of making use of these monitored, regulated technologies, users are migrating to free, unsecured software (such as Dropbox or Google Drive), essentially creating an even bigger problem that what you had in the first place. And the worst part is, your IT team probably doesn’t even know about them. Is it that surprising that users are the number one reason for a security breach in an organisation? Hardly.

A good digital workspace solution will have a better, easy-to navigate file-sharing system. Let’s face it, a lot of users aren’t the most technical, and don’t want to spend half an hour trying to share a document with Stacy from HR who sits two doors down. You’d be faster to print it and send via paper plane. At Cetus, we usually set our customers up with Citrix ShareFile. It’s super easy to upload your documents for easy backup (don’t you know how important it is?) and share with other users. Store, share and sync your documents quickly across all of your devices to collaborate with colleagues and customers alike. I particularly like being able to upload a document and be able to share it with someone externally, all by using a link. And it’s just as easy to give the access some parameters; requiring the other person to supply their email to view it, or only give them a certain window to access the documents.

And since security is incorporated into the very DNA of Citrix Workspace, IT will always remain in control. Use closed-loop analytics to track user behaviour and automatically implement security protocols, giving your users all of the flexibility to work effortlessly, while being sure that everything is safe.

Access your data, wherever
With all of this cloud business being so new, a lot of organisations are trying to leverage as best they can while still working in a largely-oblivious environment. As with all things that are brilliant and new, it can take a while to get your head around all the fabulous features of cloud. As a result, it’s not unusual to go searching across your hard drives, clouds, network drives and other solutions for one single document, before giving up and Skyping the person next to you in shame and asking if they’ve seen it recently. It’s a bit of a nightmare, the amount of times you have to ask the person beside you for a document on a daily basis counts as a conversation and it’s impossible to manage everything. Welcome to the world of cloud!

Make sure to find a secure digital workspace solution that allows a simplified access to your files, creating a seamless sync across all of your apps, cloud providers, devices, company servers and content management systems already in place.
Since organisations are all different, it’s important that your digital workspace solution molds itself to you. Your storage needs and requirements will vary from other organisations and industries. Whether you have to host your data on premises for regulatory reasons, or on the cloud, with a digital workspace you have the option to flex to suit the needs of your organisation through one workspace.

Make it easy with single sign-on
Possibly one of the best features of a digital workspace is single sign-on. Because it brings together your apps, data, services and all of your devices regardless of clouds and data centres, you no longer have to worry about managing multiple security protocols. Sign in once with your organisation credentials and you have full access to everything.

Your secure digital workspace solution should work for you, by increasing flexibility, visibility and managements of everything, making everyone happy from the end user to your IT team. As a Citrix Platinum Partner, we have the expertise to bring you the best that Citrix has to offer. Have a chat with our friendly specialists to see what we can do to give you all of the benefits a secure digital workspace solution has to offer, so that you can start working smarter.

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Directors-9619Missy Beaudelot – Digital Marketing Executive
With a background in journalism and an interest in all things tech, Missy keeps our social media in check while monitoring our websites and developing our digital presence.

 

Blog, Cetus Solutions, Citrix, IT Solutions, News, Technology, Uncategorized

IPEXPO 2018: A Newbie’s Perspective


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As part of the marketing department, I’m privy to a lot of the cool and interesting things we at Cetus get ourselves into. From Christmas parties to our workshops, and everything in between, I hear of all the things we do- sometimes I can’t sleep from the excitement (though that could be from the coffee I’m drip-fed in the office). So when I popped into an IPEXPO organising meeting last month I didn’t think too much of it. IPEXPO is a utopia for all things IT solutions, cloud solutions, cyber security…. If it has something to do with running the IT in your organisation, there will be a company there with more experience and knowledge than you could possibly need. We’ve been exhibiting at IPEXPO since 2011, so it’s something that I’d heard about since I started at Cetus in February. I piped up with the mandatory odd line to justify my presence while I practiced my ‘I’m-totally-contributing-to-this-conversation’ face as I fell into standby mode. That was, until Mike English, our Managing Director, mentioned something about blogs. That rebooted me up real fast. It was with shock, horror, and a tiny bit of excitement that my name was etched on the list to go to the event.

That excitement faded away completely as I stood in the middle of Euston Station. My first ever time in London (I’m a poor girl hauled out of the Irish countryside) and I was not prepared for it. People, everywhere. They swarmed around me, dragging behind suitcases and children alike, totally oblivious of the commotion that was ripping through my mind. I very nearly pulled a sickie there and then, but for the fact that I’d already let the Marketing Head know that I was on the train into London. Bugger. But Euston wasn’t even the worst part. It was dragging myself and five kilos of ‘just in case’ pages of collateral all the way to the ExCeL convention centre on the edge of the city. And I was going to have to use the transportation of nightmares that makes men cry, brakes souls and causes couples to break; The Tube. To be honest, the worst was just finding my way around King’s Cross as I tried to figure out where to buy a ticket, and what constituted the difference between the train and the Tube entrances. I was a human Sim character for about 20 minutes, wandering around in circles trying to figure out why I was there and how to get out.

Two hours*, a packed Tube and a cheerful Twirl bar later, I found myself at ExCeL. It’s a marvellous, imposing building, shoved at what feels like the other end of the world. If I thought Euston station was bad, I was in for a bigger shock. The convention space was packed with nerds as far as the eye could see. And the place was incredible. Flashing lights, red carpets- I felt like I was in Hollywood. The elaborate stands were stocked full of toothy smiles, chocolates, pens, and enough collateral to build the DLR line all the way back to Euston. And the room was massive.

I waded through the throng of matching t-shirts and rucksacks, trying to find my way to the Citrix Partner Zone to find our stand. We were delighted to be displaying alongside Citrix again this year, especially with the introduction of our new instrato brand. With instrato, we work with Citrix and Microsoft Azure to revolutionise the journey to the cloud. We were even more excited to introduce our new project to the thousands of delegates that were in attendance, getting to chat with them and see how instrato could make their cloud journey simpler. And when I finally rocked up to the stand, it was clear that it was catching the eye of plenty of people. Thank god the girls had all bought matching blouses in Cetus purple, it made them so much easier to spot in the crowd that had manifested.

This year, we were especially excited to have a speaker at the event. In April, we won the highly fought-after Lewisham and Greenwich NHS tender. It’s a big deal for us at Cetus, one of the most prestigious projects we’ve ever taken on. Six months later and we’ve well and truly sunk our teeth into it. With healthcare IT hugely under-reported on, it made sense to introduce the instrato project in the theatre. Thankfully, I had made it just in time for our speaker slot, held in the App Virtualisation & Mobile Workspaces Theatre, which was just behind our stand. As always, our Business Development Director, Paul Kiveal, gave a brief introduction to Cetus and instrato, as relaxed and well-spoken in front of the packed theatre as he is during team meetings. As much as Paul could have detailed what benefits and improvements we are delivering to the NHS, he handed the reins over to Justin Beardsmore, Chief Technology Officer for the Lewisham and Greenwich Trust, who was more than happy to talk in depth about the project and why the Trust chose to work with us. Impeccably dressed, he stood at the top of the lecture theatre watching the chairs getting filled up as delegates made their way in.

An experienced senior technology leader, Justin captivated the audience with the situation of the NHS and what we are doing to improve the lives of not only the working staff, but also the patients that rely on the service. Justin went into detail about the community NHS staff, those incredible people who work remotely to provide a top-tier healthcare service to patients who aren’t able, or don’t need, to attend hospital. As you can imagine, the paperwork and procedures that has to be completed for each patient, regardless of location, can really pile up, so an innovative solution has to be sought.

It was a quick and captivating 30 minutes, and it was a delight to see delegates coming up to Paul and Justin after the lecture for their know-how and suggestions for their own projects. Our stand was swamped directly after the lecture as well, whispers of our successful lecture having spread around the convention, and everyone wanted to find out more about our exciting Citrix-Azure-instrato partnership. Essentially a human lump of a paperweight at the stand, I decided against striking up conversations with delegates and scaring them away with my limited IT knowledge. I played ‘undercover blogger’ and wandered around the convention, popping into cybersecurity lectures and avoiding eye contact with everyone I met (god forbid I get kicked out for being too stupid).

Alas, it was only too soon before I got the dreaded ‘let’s go make our way to the Tube :)’ text and had to say goodbye to the ExCeL centre. Weary that our beds were still another six hours away, we piled into the Tube (why on earth is it so short?) along with hundreds of other delegates who decided rush hour was the prime time to leave before they came back again the next day to do it all over again.

Did you go to IPEXPO this year? We hope you managed to pop by our stand for a chat (I swear, everyone else is extremely intelligent and knowledgeable in IT) and found out more about instrato and what exciting projects we have planned. If you didn’t make it to London, or just didn’t have the chance to come say hi, we still have the same experts (minus Justin, I’m afraid) on-hand to talk through your upcoming projects, and they’re easily available here. As for us, we’re going back to the drawing board to start planning for next year, can’t wait to see you there.

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*It took me two hours because I can’t read CityMapper and I refuse to ask for directions. It should only take 30 to 40 minutes.

Directors-9619Missy Beaudelot – Digital Marketing Executive
With a background in journalism and an interest in all things tech, Missy keeps our social media in check while monitoring our websites and developing our digital presence.

 

Citrix, Microsoft, News, Press Release, Uncategorized

Citrix Platinum Partner, Cetus Solutions, to Showcase New Brand at IPEXPO 2018


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Citrix Platinum Partner, Cetus Solutions, will be showcasing, instrato, its Hybrid Cloud Solution stack at this year’s IP Expo.

Officially launched in July of this year, instrato focuses on delivering high-quality cloud deployments for organisations that are looking to move to the cloud as part of their digital transformation strategy.

Cetus Solutions is one of the UK’s leading Citrix Platinum partners and multiple award winners with over 17-years’ experience in delivering tailored solutions to customers.

As one of only three partners who hold all four esteemed Citrix Specialisations – A Citrix worldwide recognised standard achieved by only the technical elite – Cetus design and deliver Secure Application and Data Delivery Platforms embracing Citrix’s Networking and Digital Cloud Workspace solutions.

instrato brings together Cetus’ experience and successful business outcomes in building hybrid cloud infrastructure solutions.

This experience, while not born in the cloud, was born from unparalleled solution experience and industry knowledge. instrato delivers one of the most prominent and proven hybrid cloud solutions for Citrix and Microsoft Azure platforms.

Cetus has exhibited at IP Expo since 2012, and as an established Citrix partner will be exhibiting this year in the Citrix Partner Zone on stand K26, demonstrating the company’s experience and knowledge in Citrix’s Workspace, Networking and Analytic solutions.

Plus, Cetus’ customer, Lewisham and Greenwich NHS Trust, will be speaking at the event on 3rd October at 13:40 in the App Virtualisation & Mobile Workspaces theatre. Justin Beardsmore, the Trust’s CIO, will be explaining why L&G NHS Trust chose to work with Cetus to deploy over 6,000Citrix virtual workspaces on Microsoft Azure as part of its modern workspace strategy.

For more information on this releases, please contact Colleen O’Brien: 0161 848 4315

Blog, Citrix, Cloud, IT Solutions, Our Upcoming Events, Technology, Uncategorized

The Importance of Analytics


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For a lot of people, analytics can be boring. When you have something like a hybrid cloud solution, you just want it to work and let you get on with what you need to do. Monitoring and responding to security and performance issues are important, but can be tedious. And let’s face it, if something is tedious, chances are you’re just going to put it on the long finger and hope that the last half an hour of the work day will be enough to get it sorted. To help with all this, let me introduce you to Citrix Application Delivery Management.

NetScaler is a highly intuitive piece of software, providing centralised network management, automation, analytics, orchestration (not quite sure about hybrid cloud orchestration? I’ve already written a great blog on the subject)…. All of these tools can help you to support the various applications deployed across your hybrid cloud and containerised infrastructures. You might find yourself asking these questions; is whatever Alan is doing on the network any different from what he would normally be doing? Does a particular workload normally speak to this other workload? Has user experience changed over time? What applications and data are being used the most? These are all questions that, for one reason or another, can be important to ask. With Citrix Cloud Analytics, our clients can ask these important questions (and plenty more). By deploying Application Delivery Management, it is possible to gain a deeper insight into what is happening in your hybrid cloud environment.

The world of business is ever-changing and always innovative. There are new and cool apps appearing every day, promising to not only make your tasks easier, but also keep you customers happy. That’s why it’s so important to embrace digital transformation. This digital transformation is changing the way that applications, much like the ones you use every day, are being developed and deployed. The last thing you want is application downtime, since it will cost you money, and lots of it. One of the biggest innovations in the world of tech? You guessed it; cloud. This wonderful, futuristic phenomenon allows the much more simplistic deployment of applications and data centres. And Citrix Application Delivery Management will help you to embrace all of the possibilities of cloud to make that big job of analytics as easy as possible. Who knows, you might be able to actually go on holiday for once and leave the crucial job of monitoring to your assistant. I swear, it’s possible.

There have been so many changes in recent years in application architectures, which have been prompting the need for changes in application delivery services technology. With increasing demands, applications have become much more complex, which results in more complicated availability and troubleshooting. Add in the cloud, and all of this becomes more difficult. Thankfully, Citrix Application Delivery Management is here to meet the needs of your IT team. We’re all trying to move to transform our IT infrastructures by moving to cloud. And with that, Application Delivery Management  provides much more control and visibility.

Citrix Application Delivery Management allows you to proactively manage user and application security threats, improve application performance and support continuous operations through actionable insights collected across Citrix offerings. It has been enhanced to provide valuable insight into the performance and security of your application delivery infrastructure from an application perspective, defining how they map onto the ADC configuration. This makes it easier for you to determine the state of an application, and therefore use an application-centric approach to easily collaborate with application owners. With its new application health score, Application Delivery Management summarises how well an application is performing based on an industry-standard APDEX scoring. This allows you to investigate instances of user satisfaction as well as other performance metrics and assessments of security threats.

If you’re looking for seamless integration with many leading orchestration platforms that you deploy to automate your data centre infrastructure, NetScaler has it all. More and more data centres are moving towards the cloud, working towards a fully SaaS-based infrastructure model (and I bet yours is too). With that, automating all of those supporting services will become more important. Citrix Application Delivery Management is API-driven, enabling orchestration and analytics across a lot of third-party platforms. It also allows easy management and orchestration of containerised services as well as automating NetScaler lifecycle management and provisioning. That’s a lot of automation that should make your life that much easier. You’re welcome.

Citrix and cloud go hand in hand, and we’re delighted to announce that we’ve teamed up with Citrix and Microsoft Azure as part of our upcoming workshops. Make sure to register today discover how to leverage the cloud to boost your organisation. Only three more weeks to go!

Directors-9619Missy Beaudelot – Digital Marketing Executive
With a background in journalism and an interest in all things tech, Missy keeps our social media in check while monitoring our websites and developing our digital presence.

 

Blog, Cetus Solutions, Citrix, IT Solutions, Security, Technology, Uncategorized

When a User Leaves


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(Potential) door slamming, cardboard boxing, silent goodbyes; it can be a bit dramatic when an employee leaves the business. Even on good, moving-on-to-better-things terms, it can take its toll. Writing up job descriptions, endless interviews, the empty desk. There’s lots to do when the ex-employee closes the door. And that’s all well and good, but what about the IT side of things? It’s not simply a case of handing over a laptop and starting anew. Without realising it, you would be watching not only a good friend walk out the door, but a security breach too. A walking, talking security breach. Imagine the nightmare. With BYOD becoming more and more popular, you don’t know what devices they were using to work or what data they have stored where. Let’s be honest, if it wasn’t a stressful situation before, the recent enforcement of GDPR has only made it worse. And it’s not like you can ask them to take out all of their devices and go through all of their files, contacts and photos. The desk would be covered in personal and company phones and laptops, USBs, the company iPad and the slightly sicky, sort-of cracked personal iPad that has every indication of a child being given it to play with during a moment of parental weakness. There would be drama for the water cooler. Or, as we call it in the UK; the Hallway Stop n’ Chat. So, what should be done when a user leaves?

Regardless of how an employee leaves, they’re going to walk away with something. Whether it’s your business practices, how you like your coffee, or behind what book Lorna hides her chocolate, something’s going to go. In this scenario, it’s a case of looking at what’s sensitive and what’s not (Lorna needs a hiding place rota regardless). Back in the day, people would slip files into their briefcases and quickly waltz out the door, whereas nowadays it’s quick and easy just to copy a digital file, and none will be the wiser.

Before there’s even chats about Having Been Here Too Damn Long or the more popular I’ve Wasted My 20s At This Desk, it’s best to prepare for the worst. And even more so if you have, or are thinking of establishing, a BYOD policy at work. Start with an extensive, written BYOD policy. Sounds easy, but I promise you that it’s not.

Treat it more like a software development project- compile ‘what if’ scenarios. Include some ‘beta testing’; a period of time to review real-life situations before handing in the final copy. A few things to consider, since there is 100% going to be the office eejit that will take the mickey; ‘acceptable business use’ is just as important as the limits of ‘acceptable personal use’- you just know some yob is going to be playing Candy Crush if they find even the tiniest loophole. Decide what kind of apps you don’t mind being downloaded, and what apps you most certainly do. What company resources (think email, calendars and so on) is acceptable to have access to on a personal device? Obviously, harassing people on company time on a company device is a no-no, just make sure everyone else knows. Same goes with texting or emailing while driving. Sounds obvious, but you’d be surprised how much it isn’t to some people. Think security; what security requirements are needed before being allowed to connect to company networks? What happens of the device is lost or stolen? At this point, you may as well bookmark this post to come back to after doing the above. I’ll wait. Now that you have your policy defined – how do you enforce it? We use Citrix XenMobile and Citrix ShareFile to provide a centralised, single point of management for our mobile devices.

Right, with that niggly bit out of the way, let’s look at monitoring. Not the breach-of-privacy looking-over-shoulders kind of monitoring that will definitely end in tears and a lawsuit, monitoring where your data is going. That sounds much less dramatic. It is time for your IT department to shine. Set up shared company file servers for starters. There are plenty on the market, but I can say from experience that Citrix Sharefile is the best one (that’s mostly because it’s so simple even I can use it). With these file servers, make sure to set up protocols, such as who can access what files and how. With ease, IT can now monitor who is accessing those files and when. Likewise, copying anything from the company server onto a company or personal device is logged. Local devices are cool, until they’re riddled with company data. A big help in not letting too much data get downloaded is knowing the ins and outs of the applications and services that your users use. What kind of liberties do these apps allow? A central repository that can be monitored is a really good idea, adding a layer of security to company networks.

According to a report from Osterman Research, 67% of organisations don’t know if they can detect whether an employee is still accessing corporate resources. Think that’s bad? A whopping 76% can’t tell if a third party (like a contractor) has stopped working on their organisation’s systems and data. If that’s not scaring you, the thought of the fine for breaching GDPR because of some eejit who sees their chance and takes it should. But I’m not here to panic you (only a little, or you wouldn’t be reading all the way to the bottom). Like all well-established organisations, Cetus has had its fair share of employees leave for one reason or another (although thankfully far lower than the average tech company). Thankfully, we’re a team of experts that know exactly how to deal with it. If you haven’t sorted out some policies to prevent your sensitive data from walking out the door, make sure to have a chat with one of our experts. They’re only a phone call away and they’re sure to help you eliminate some of that stress.

We’ve helped hundreds of organisations to implement their mobility strategies and we’d love to share our experiences with you. We can provide everything to get you started from Business Case analysis (at no cost) to high level designs and implementation…

Speak to an expert

Directors-9619Missy Beaudelot – Digital Marketing Executive
With a background in journalism and an interest in all things tech, Missy keeps our social media in check while monitoring our websites and developing our digital presence.

 

Blog, Citrix, Cloud, IT Solutions, News, Uncategorized

What is ‘New’?


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Have you ever tried to create something new? I don’t mean ‘fresh’; I mean actually ‘new’ – a thing that no else is doing that will make people pause and say “Oh! That’s different – tell me more…”

This Thursday we launch a new brand. It’s been under wraps for a few months now and is the result of several years of evolutionary growth. It’s a thing that seeks to make us stand out from the crowd; to capture the imagination of prospective clients; to define the next five years of significant growth for Cetus. We’re quite excited.

It’s called ‘Instrato’ – that’s the first ‘new’ thing we needed to come up with. It’s actually rather difficult to come up with a new brand name. A new brand needs to achieve two things: 1 – capture the imagination, and 2 – be an available domain name. Instrato ticked both boxes for us.

So – here’s the bit where creating something ‘new’ becomes really tricky. Instrato is a cloud solutions brand, but it’s a cloud solutions brand with a difference. The problem is that ‘cloud solutions providers’ tend to fall into two camps: Cloud Only & Hybrid Cloud.

They each have their limitations:

Cloud Only Providers – tend to have grown up as Microsoft Azure (or AWS) partners and are really good at provisioning Microsoft Azure instances – but not much else.

Hybrid Cloud Providers – are, well, just about every IT solutions provider out there. Their message is simple – add some cloud stuff and, hey presto! – you’ve got a ‘hybrid cloud’.

So why is Instrato new? In the above cases they are either: capable of building a cloud-only infrastructure or, capable of adding some cloud stuff to meet your current needs. That’s not the way we see it at Instrato.

To us ‘the cloud’ is a journey, who’s ultimate destination is SaaS. Not convinced? Then consider this question: “if you were starting up a brand-new business – would you even consider any form of ‘server infrastructure’?”. We don’t think so – you’d spend a lot of time finding a set of SaaS solutions (e.g. Office 365, SalesForce) to provide the business functionality you need without the associated hassle of an ‘infrastructure’.

Unfortunately, most businesses aren’t in the position of starting from scratch. Instead they have years of accumulated legacy infrastructure to deal with; users who are used to ‘desktops’; shadow IT solutions that just ‘appeared. This is why instrato is ‘new’ … we get that, to most organisations, the journey to SaaS is going to take a little time to complete. The challenge is to manage the bit in the middle: a near constant state of change as their organisation transitions individual applications to SaaS.

Instrato’s role in life is to make that state of near-constant change as seamless as possible from a user’s perspective; and as simple and cost-effective as possible from an IT team’s perspective. We do so by providing technology that addresses four specific business needs during the transition:

– Cloud Hosted Virtual Apps & Desktops (to provide an abstraction layer between your users and the underlying platform)

– Cloud Orchestration – to provide automated management and provisioning of an ever-changing hybrid cloud infrastructure

-Software Defined Networking – to provide resilient, secure, cost effective connection to your changing cloud portfolio

Cloud Analytics – to provide contextual, deep understanding of the traffic flowing across your evolving network.

We think that qualifies as ‘new’ – and we reckon that makes instrato pretty unique.
To hear more about how instrato can help you with your Cloud Journey – why not visit us at www.instrato.co.uk and see how our ‘new’ way of thinking about hybrid cloud can help your organisation to accelerate your cloud journey?

Directors-9619Paul Kiveal – Business Development Director
Paul works with business leaders, helping combine strategic objectives with innovative technical solutions, developing inspirational new IT platforms that transform the way technology powers organisations.

 

Blog, Citrix, Cloud, Continuum, IT Solutions, Security, Uncategorized

Top Trends in Digital Transformation for Your Business


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The tech world is fascinating. We’re always on our toes, trying to figure out how to use the latest innovation that’s been rolled out office-wide. We’re lightyears ahead of where we were only ten years ago. With that, it’s so easy to fall behind in what’s going on in the world of tech and all the great improvements that come with it. Hell, just go on a two-week holiday and you’ll come back to 2,000 urgent emails and a brand-new content collaboration system that eclipses the old one. There are new ways of doing everything, so god forbid you don’t pay attention. The trends in digital transformation change quickly, but these are the main ones your business needs to keep up with to stay ahead.

Cloud and hybrid cloud are taking over
It’s a bit like opening a tin of chocolates to yourself; you just can’t stop the outpouring of those delicious chocolates wrapped up in colour just constantly getting plucked out of the tin. There’s been a huge movement towards cloud in recent years. Everyone and their mother loves cloud and just can’t get enough of it. Business-wise, improving your IT infrastructure to respond to change just makes sense. With the exponential creation of data becoming an issue that has to be considered early rather than in hindsight, digital transformation surrounding cloud brings with it numerous benefits. Organisations love the dexterity of scalability; never needing to worry about what they have but knowing that there will always be room to grow or decrease depending on needs. Of all the cloud options, hybrid cloud is by far most popular, almost indispensable for most organisations, big or small. The ability to have that little bit more control over your data with on-prem data centres is the best first step into the wonderful world of cloud.

Importance of user experience
User experience will always be a major factor in digital transformation for businesses. It goes without saying that when your employees are happy, the higher productivity rises. And that’s what we all want, right? But user experience goes beyond just having coffee and chocolate digestives available downstairs. So what about the other niggly techy bits? Cloud sprawl can be a massive problem for businesses. Chunks of data here, there and those few spots you least expect it can quickly become a problem. We’ve (read: I have) already discussed how cloud sprawl can irritate your users enough for them to abandon your well-established IT infrastructure and turn to the world of shadow IT. A good IT solution will go above and beyond what the user wants and needs. Think of the basics; an email platform, a file-sharing platform, the ever-popular instant messaging app that allows your users to make quick work of small issues. The necessities, basically. Then think of what your users will want to ensure the smooth running of their work day. Now amalgamate and watch the productivity rise!

Remote workforce
We’ve heard it a million times before. Mobile workspace, digital workspace, modern workspace – whatever you want to call the ability to work from anywhere that isn’t the office – it’s the future of work. What’s new? Shockingly, there is more excitement around every corner in the tech world (I did say that it’s fascinating). The latest updates to Citrix Workspace were unveiled in May’s Citrix Synergy. It encompasses all of the usual things that you’d expect from a digital workspace; ultra-secure security, ultra-fast one-sign-in-works-for-them-all authentication, ultra-easy access to any of your files from any of your devices, clouds, networks. All that fun stuff. But the fun just doesn’t stop there. From collating collections of your favourite apps for quick sharing, universal search and – my favourite – using any screen as a presentation screen (no matter how big) just by using a QR code. I swear, it’s magic. And it really makes a difference.

Cyber security priority
WannaCry really wasn’t that long ago, but, even over a year later after the devastating attack, 66% of IT security pros have admitted that they haven’t improved their patch management systems. The biggest issue facing organisations when it comes to cyber security is the lack of progress and drive to be ahead of cyber threats. Terrifyingly, WannaCry was a Gen V-level cyber-attack. It’s terrifying because not only has tech advanced so quickly in so little time (the firewall is the cure for Gen II cyber threats), the majority of businesses are way behind. According to Check Point’s Cyber Security Generations Survey from March 2018, only 10% of IT security professionals are at Gen IV and, worse still, only 3% are at Gen V. If that doesn’t scare you, not much will. So it’s pretty clear; stepping up the digital transformation of your organisation is for absolutely nothing if you ignore the cyber security part of it because then you’re opening yourself up to more attacks. It doesn’t matter how careful you are, how much garlic you hang by the window or how much you trust that Starbucks Wi-Fi, there’s only one way to make sure that you’re protected.

Back up all of the things
Again, it’s one of those things that we hear over and over; backup is important. If there’s a fire; fire up (pun intended) your backup system. If there’s a flood; fire up your backup system. Attack of the tin-eating frogs; fire up your backup system. Backup is a major part of the digital transformation because it’s often overlooked. Everything is up and running and perfect and you just couldn’t imagine anything going wrong. There’s really no point in sorting out your backup after disaster strikes. And in this day and age, there’s no excuse – there are so many different types of backup and replication that can be used for disaster recovery. Here at Cetus, we favour replication – it’s the future of backup – and we proudly suggest our very own Continuum.

Digital transformation should be a top three priority for every organisation that wants to keep up and ahead of the curve. If any of the above sound too difficult for you, or if you need a bit of a refresh on any of them, why not have a quick chat with one of our experts to see what we can do for you? In the meantime, it’s worth looking into our
free business challenge consultation to help you navigate your business challenges, while here in the office we argue about the best tin of chocolate (it’s obviously Roses).

Speak to an expert

Directors-9619Missy Beaudelot – Digital Marketing Executive
With a background in journalism and an interest in all things tech, Missy keeps our social media in check while monitoring our websites and developing our digital presence.