Business Continuity

Blog, Cloud, Cloud Hosting, Continuum, Security, Technology, Uncategorized

World Backup Day 2019: Losing Data in the Cloud


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Happy World Backup Day 2019 everyone! Or, as we call it here at Cetus, World ‘Your Systems Shouldn’t Have Gone Down In The First Place’ Day. We say that, because backups are probably one of the most important things you can do your organisation. You know how you feel when you’re strapped for cash and you’d forgotten that you’d popped a £20 into the little zip-up pocket in your bag ages ago? It’s like a little present to future you from past you. Those kinds of presents are important to show yourself how much you care about you. It’s the ultimate love, really. And trust me, you’ll get that same fuzzy feeling- and a whole tonne of relief- when disaster strikes and you’re the one who planned for it. It’s nice to be the hero of the office every once in a while. So, now that you’ve received the obligatory Public Service Announcement (backup today so that you won’t be the April’s Fool tomorrow), lets get into the gritty stuff; losing your data in the cloud.

“What?!” you mutter at me. I’m not crazy, stick with me on this. Trust me, I’m as horrified as you are. Surely, surely, the whole point of the cloud is to pop important stuff in there and sit back and relax as your office/laptop/briefcase burns, knowing that all you have to do is get your hands on another device, log in, and forget about the flames behind you. Ah, you’d be mistaken. Losing your data- even when it’s stored in the cloud- is entirely possible, and it happens more often that you think. And it’s not just Google Drive or Dropbox, it’s your favourite, and critical, SaaS apps.

It happens to all of us; you’re looking through a cluttered folder of documents trying to find something specific and it just gets a bit too much. There are some really useless files in there, clogging up your workspace. Half of the useless ones haven’t been edited or opened in the last five years. Why keep them? There, all deleted. You’re feeling more zen already. If deleting useless files feels this good, maybe it’s time to turn to the minimalist life. Who needs forty different suits? Two will do. Same with shoes. Donate all those old books, DVDs, CDs, the box of unwanted presents from your evil mother in law. You feel the calm setting in, life is that much brighter. Until your manager/supervisor/boss asks you for a particularly important file that you realise, in sudden horror, you deleted in a moment of deranged thinking. Oops. Maybe you need that clutter after all. Other times, you might be collaborating on a project in Sharefile and someone doesn’t pay attention and clicks ‘trash’. Or, that project that you started 12 months ago and was scrapped? Well it turns out it’s received another green light. Too bad you deleted all the work in a moment of frustration and defiance.

But sometimes it’s not you, it’s the SaaS app itself. No, it doesn’t have an agenda against you. They hold large amounts of data that are bombarded with edits and additions. Overwriting is a pretty common issue for SaaS applications, especially when large data sets are imported into the app via a bulk upload. There can also be an issue or two when third-party applications are used to manage the data inside the base SaaS app. A bit like having two opposing football teams. They’re there to do a job, but they’ll slide tackle each other every so often to show dominance.

And then there’s always that absolute twit in the corner who’s always up to something. You know the one; comes in late, the first one out, takes an extra twenty minutes on their break. Does the absolute minimum just to keep the Powers That Be happy. Well, this very person could also delete their own files. Why? Maybe they quit. Or maybe they think that they’re going to get kicked out. Or maybe the feud between them and your manager (the basis of all the office gossip) has reached the point where they just delete important documents out of spite. Whatever it is, those files are unrecoverable, they’re going to hop on over to the next job, and you’re the one who will have to run around picking up the pieces and trying to fit them all together again, before the customer/your scary boss finds out. Not all ‘accidental deletion’ is accidental.

Organisations like yours are so reliant on your IT infrastructure and you depend on seamless access to it anytime. If it all went down you’d probably end up with an office full of expensive, and sleek-looking, paperweights. And the amount of business data your organisation will realistically produce in the next ten years will grow exponentially. With every file created in your business, the more complex and important your infrastructure becomes. And it’s the very same instance for cloud. As I wrote before, at Cetus we take backup and Disaster Recovery very seriously. So much so that we actually have a whole branch to our organisation, Continuum, which is devoted to DRaaS and backups. Traditional disaster recovery methods are basically a series of fallible, interconnected steps. Think about tapes; they don’t exactly stand up over time. Increasing backup windows prevent complete backups being produced. The availability of sufficient compute and storage resource to provide a complete recovery target. Skilled resources not available to enact a recovery or conduct regular tests of the disaster recovery plan. It’s a domino effect of time delays and uncertainty in the case of a disaster. With Continuum, you can tick off several key functions that your organisation needs. We provide a fully-managed failover, regardless of whatever level of backup, archiving and disaster recovery you require. Testing is important, no matter where your data is stored. Continuum completes tests on whatever regularity you require, using a combination of automation and specialist knowledge of your environment. It’s also scalable (what isn’t in the ideal cloud world?), so Continuum will grow with you as your organisation grows over time. By providing business continuity and disaster recovery, you know that, even in the cloud, your data is safe.

Now that I’ve set the panic in you, (and hopefully given you the magic antidote), have a chat with our Continuum backup specialists, tell them that I sent you, and know that you’ll never be an April’s Fool again!

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Directors-9619Missy Beaudelot – Digital Marketing Executive
With a background in journalism and an interest in all things tech, Missy keeps our social media in check while monitoring our websites and developing our digital presence.

 

Blog, Cloud, Cloud Hosting, IT Solutions, Security, Technology, Uncategorized

How to Prevent Cloud Security Threats


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The end of winter is always a little grim, especially around the UK. The trees are bare, it gets dark way too early, the two-minute dash to the car threatens a soaking and the prospect of sitting outside with a cold beer/cocktail after a long day of work is surprisingly not tempting at all. I hate to be the harbinger of bad news, but it could get worse. Imagine coming in one morning, wind-swept and dripping, to the news that overnight your cloud was victim to a cyber-crime? At that point a cold beer in the snow seems like the best remedy for the situation. Despite everything, the internet isn’t as safe as you’d think, with devious no-gooders lurking around every corner, eager to take advantage of any vulnerability to make a quick buck. It’s especially important when your organisation is connected to the cloud, where your data is internet-facing instead of nicely locked up in an on-prem data centre. It doesn’t mean you should go out and raid Curry’s PC World for enough data storage to build a makeshift data closet though. Here are a few tips to keep your cloud secure, while enabling the innovation, data access and flexibility that you wanted in the first place.

We’re all in this together
The beauty of the network is that it’s all inter-linked. That’s how you can collaborate so easily, and throw your data and apps onto the cloud to access them whenever, wherever. Just remember, every ‘point of entry’ can be the weakest link, so it’s important to educate everyone in your organisation on how to protect themselves to protect the wider network community. It’s important to involve your entire organisation, making them aware that cyber security is just as much their responsibility as it is yours. Unfortunately, the biggest percentage of criminal infiltration comes down to users accidentally letting the cyber criminal in, usually through phishing or malware attempts. Phishing is a bigger threat to your organisation than ransomware is, and it all comes through malicious emails that get acted on. In this super quick blog post, I’ve already covered how to reduce the risk of getting on the phisherman’s hook. Also, it’s important to set up a (non-judgemental) plan for any user who feels that they might have been compromised, without them having to resort to throwing their laptop out of the window. Then you can be sure that they won’t be throwing out hardware willy-nilly, or sweeping incidents under the rug that could cause you harm in the long run.

Secure your data backup plan (just in case)
Data loss is a serious worry, always. Thankfully, in the case of cloud, this worry is slightly less. By storing your data in the cloud, it’s super simple to link your network to a backup storage solution to make sure that whatever happens you’ll be secure. We think that backups are so important that we’ve created a whole extra branch to Cetus; the Continuum Service. I’ve already touched on the 21st century’s answer to tape backup (it’s replication, by the way), and that’s what we offer with Continuum. It’s a full infrastructure recovery, and not just your data- making sure that your underlying server and desktop infrastructure is a-ok to get your business back on its feet in record time. It’s testing, on a regular basis, automatically verifying the integrity of each virtual backup server on its way to cloud, so that you know if something happens there’ll be minimal disruption. It’s a fully-managed service that allows your peace of mind knowing that we have a whole team on the situation, 24 hours a day. It’s a holistic backup and recovery solution that provides local file and VM restoration.

Who has access?
You can build the strongest walls around your building, adopt the most up-to-date firewall and screen every little thing that enters your network, but sometimes it’s important to be weary of the trojan horse plodding through your hallways every day. And by trojan horse, I mean an employee that could be stealing, irresponsibly sharing, or compromising your data. As an IT department, it’s important to assess who has access to what. There is absolutely no reason for Sharon in HR to be able to view or edit financial records, and what on earth could she be doing popping in twice a week at 3am? Establish access controls so that you can manage risk, tying user identities- even external ones- to back-end directories.

It’s important to put security measures in place that will ensure that your data and apps are protected. Why not embrace the latest technologies and adopt a smartphone access control system that will allow you to manage users and assign door access from anywhere?

Encryption and passwords are key
Your cloud can be quite vulnerable. Sitting up there, without the safety of your watchful eye, anything could be happening. It’s a bit like a spaceman floating in the big black expanse that is space, tethered to the International Space Station. He is protected by nothing more than his spacesuit, which shields him from the general elements, but there’s only so much you can do if he gets hit by a meteor. What he needs is an extra layer of bubble wrap and diamond outer shell. In the case of your cloud, this would look less rigidly cosy and more like good passwords and encryption.

In this example, we’re going to look at your spaceman’s bubble wrap; your password. Files in your cloud are zipped and protected with passwords, so it’s important that you choose a strong one. Having a unique password for your cloud is a must- if a hacker gains entry, they would have access to a huge amount of your data so it’s crucial that you keep it as safe as possible. Look into multi-factor authentication (which I’ve already discussed in detail in this post), adding an extra level of protection that you can control with fingerprint and retina biometrics.

If passwords are your spaceman’s bubble wrap, then encryption is his diamond shell, and it’s crucial. Cloud encryption allows your data and apps to be transformed by encryption, shooting up to the cloud securely before being stored. Encrypt at your network’s edge, ensuring that the data gets protected before it even leaves your network. But make sure to keep the encryption and deciphering keys stored away from where you store your data!

So, before you cobble together a makeshift data centre in a panic to protect your information, take a look at the level of security your cloud solution allows. The integrity of your cloud is vital for the health of your business; protecting your data and the access to it should be a priority for IT teams. Contact our Cetus experts to see how we can provide the ultimate protection for your cloud environment.

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Directors-9619Missy Beaudelot – Digital Marketing Executive
With a background in journalism and an interest in all things tech, Missy keeps our social media in check while monitoring our websites and developing our digital presence.

 

Blog, Cetus Solutions, Check Point, IT Solutions, Security, Technology, Uncategorized

Here Phishy, Phishy, Phishy….


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A couple of weeks ago, there was a mandatory ‘here’s how to help keep the company from falling prey to cyber attacks’ lecture at Cetus. We all trooped downstairs, cramming into one of our board rooms, mugs clinking and teas sloshing. One of the lovely ladies from Barclays came in to give us a word of warning- or forty- on how to spot nefarious activity and not fall prey to a scam. By the end of it we were all ready to delete our Facebook, Twitter and Instagram accounts, never use an ATM, and I seriously started questioning my role within social media. It was quite the terrifying afternoon. Between social engineering, ransomware and phishing, it’s a miracle we all aren’t in debt from scammers. But the most terrifying aspect was learning just how prevalent phishing attacks are.

Big ransomware scams make the news constantly- splashed across the news, Sharon from HR standing at the water cooler to share the details in whispers to anyone who passes by- but phishing is the bigger threat here. In reality, a ransomware attack usually only demands several hundreds of pounds from the organisation it invades, while a phishing scam generally scams thousands of pounds from the victim. Not only that, but it’s easier for the cyber criminal to carry out a phishing attack. Now that I’ve given you something short of a heart attack (sorry), let’s turn this around shall we? Here are a few key ways of keeping you off the phisherman’s hook.

Beware of the sender
It doesn’t really matter whether it’s personal or corporate, receiving an email either makes you want to go on an extended holiday or celebrate. At work you’re usually too busy opening and replying in record time to get on with the mountain of tasks that grows with every email. It’s fair to say that you don’t always check who the sender is. I mean, we’re all weary of any Arabian Prince trying to get into contact, but aside from that we’re pretty chill for the most part. If they’ve gone to the trouble of finding your email address (I still can’t figure out how people manage to find me) then chances are they really need to chat, right?

Depending on how much of a nightmare you are in life, you probably won’t know the hacker. So before you jump into your emerging pile of unopened emails, take a quick look. If you suddenly get an email from someone you don’t speak to regularly on the topic of something that you don’t normally think about, be slightly weary. Check the sender’s address- does it look a bit weird? Is there a random ‘0’ instead of an ‘O’? Could that ‘i’ actually be Vietnamese character ‘ỉ’? Is there an extra letter or number in the address that shouldn’t be there? If you see one of these little tricks, bonus points for your great eyesight, and definitely get the email checked out.

‘I get scammed with a little help from my friends’
Did the email check out, but you’re still not 100% sure if you need to detonate your computer immediately to avoid any viruses escaping through the network? Take a quick look at the list of people that received the email. Do you know them? Is it a strange group, ie the sales group being added one name at a time instead of the group link? The cyber criminal might be targeting a large number of people in your organisation, so if you see people on the list that you wouldn’t normally be in contact with, or from a department that has nothing to do with yours, be extra careful.

Bit of a dodgy subject line
Aside from Sharon’s bi-monthly suggestion for drinks in the pub across the way after work on a Monday night, you should really only be getting emails that directly relate to your job function. That is, unless you’re in marketing- we seem to get our noses into plenty of unrelated jobs. If you’re getting emails about things that you know you’re not privy to or they make absolutely no sense to you, don’t open it. If it’s not spam, it’ll be malware. If you do happen to open it (oopsie), check if the email is a reply to one that you didn’t send. Does the message match the subject line? A misalignment of the two should send up an army of red flags. Also, while we all have the office oddball that likes to reply to emails at 3am, is it normal to be receiving this email from this sender at this particular hour?

Attachments and hyperlinks of doom
We’ve all opened random attachments or clicked on hyperlinks that we weren’t quite sure about and sighed with relief when it was just a video of cats acting strangely. We know we shouldn’t, but that curiosity can’t be helped. Besides, it could be important, or cats, after all. A few things to check before you right click; did you expect the attachment? Is it a common file type that you would normally receive? Does it have a weird name, or strange symbols in the file name? If you answer yes to these, maybe don’t open it. It’s quite likely to be malicious.

Not quite what you were expecting?
If you receive an email that contains unsettling, startling or urgent content that requires immediate action on your part, it’s most likely a phishing attack. There have been so many of these popping up recently, panicking the nation. At the moment, a common scam is an email from your bank claiming that your account has been hacked and you need to login straightaway, or even move the rest of your funds to another account. For the Netflix lovers among you, there have also been emails being received saying that billing information needs to be updated. Don’t fall for it. If the email includes a link to login or change account details, be extra weary. Don’t use links, web addresses or phone numbers.

Keeping yourself protected from any cyber crime can be a scary business, but even more so when it’s something you could very well unwillingly stumble into. It takes more than trusting your spam filter to keep yourself safe, having a strong cyber security solution is crucial. We work very closely with Check Point to craft solutions that stand tall against phishing, ransomware bots and all kind of nasties, using their SandBlast advanced endpoint threat prevention. Have a chat with our experts to see how we can whisk some cyber security into your perfect infrastructure solution so that it’s one less thing you need to worry about.

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Directors-9619Missy Beaudelot – Digital Marketing Executive
With a background in journalism and an interest in all things tech, Missy keeps our social media in check while monitoring our websites and developing our digital presence.

 

Blog, Citrix, Cloud, Continuum, IT Solutions, Security, Uncategorized

Top Trends in Digital Transformation for Your Business


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The tech world is fascinating. We’re always on our toes, trying to figure out how to use the latest innovation that’s been rolled out office-wide. We’re lightyears ahead of where we were only ten years ago. With that, it’s so easy to fall behind in what’s going on in the world of tech and all the great improvements that come with it. Hell, just go on a two-week holiday and you’ll come back to 2,000 urgent emails and a brand-new content collaboration system that eclipses the old one. There are new ways of doing everything, so god forbid you don’t pay attention. The trends in digital transformation change quickly, but these are the main ones your business needs to keep up with to stay ahead.

Cloud and hybrid cloud are taking over
It’s a bit like opening a tin of chocolates to yourself; you just can’t stop the outpouring of those delicious chocolates wrapped up in colour just constantly getting plucked out of the tin. There’s been a huge movement towards cloud in recent years. Everyone and their mother loves cloud and just can’t get enough of it. Business-wise, improving your IT infrastructure to respond to change just makes sense. With the exponential creation of data becoming an issue that has to be considered early rather than in hindsight, digital transformation surrounding cloud brings with it numerous benefits. Organisations love the dexterity of scalability; never needing to worry about what they have but knowing that there will always be room to grow or decrease depending on needs. Of all the cloud options, hybrid cloud is by far most popular, almost indispensable for most organisations, big or small. The ability to have that little bit more control over your data with on-prem data centres is the best first step into the wonderful world of cloud.

Importance of user experience
User experience will always be a major factor in digital transformation for businesses. It goes without saying that when your employees are happy, the higher productivity rises. And that’s what we all want, right? But user experience goes beyond just having coffee and chocolate digestives available downstairs. So what about the other niggly techy bits? Cloud sprawl can be a massive problem for businesses. Chunks of data here, there and those few spots you least expect it can quickly become a problem. We’ve (read: I have) already discussed how cloud sprawl can irritate your users enough for them to abandon your well-established IT infrastructure and turn to the world of shadow IT. A good IT solution will go above and beyond what the user wants and needs. Think of the basics; an email platform, a file-sharing platform, the ever-popular instant messaging app that allows your users to make quick work of small issues. The necessities, basically. Then think of what your users will want to ensure the smooth running of their work day. Now amalgamate and watch the productivity rise!

Remote workforce
We’ve heard it a million times before. Mobile workspace, digital workspace, modern workspace – whatever you want to call the ability to work from anywhere that isn’t the office – it’s the future of work. What’s new? Shockingly, there is more excitement around every corner in the tech world (I did say that it’s fascinating). The latest updates to Citrix Workspace were unveiled in May’s Citrix Synergy. It encompasses all of the usual things that you’d expect from a digital workspace; ultra-secure security, ultra-fast one-sign-in-works-for-them-all authentication, ultra-easy access to any of your files from any of your devices, clouds, networks. All that fun stuff. But the fun just doesn’t stop there. From collating collections of your favourite apps for quick sharing, universal search and – my favourite – using any screen as a presentation screen (no matter how big) just by using a QR code. I swear, it’s magic. And it really makes a difference.

Cyber security priority
WannaCry really wasn’t that long ago, but, even over a year later after the devastating attack, 66% of IT security pros have admitted that they haven’t improved their patch management systems. The biggest issue facing organisations when it comes to cyber security is the lack of progress and drive to be ahead of cyber threats. Terrifyingly, WannaCry was a Gen V-level cyber-attack. It’s terrifying because not only has tech advanced so quickly in so little time (the firewall is the cure for Gen II cyber threats), the majority of businesses are way behind. According to Check Point’s Cyber Security Generations Survey from March 2018, only 10% of IT security professionals are at Gen IV and, worse still, only 3% are at Gen V. If that doesn’t scare you, not much will. So it’s pretty clear; stepping up the digital transformation of your organisation is for absolutely nothing if you ignore the cyber security part of it because then you’re opening yourself up to more attacks. It doesn’t matter how careful you are, how much garlic you hang by the window or how much you trust that Starbucks Wi-Fi, there’s only one way to make sure that you’re protected.

Back up all of the things
Again, it’s one of those things that we hear over and over; backup is important. If there’s a fire; fire up (pun intended) your backup system. If there’s a flood; fire up your backup system. Attack of the tin-eating frogs; fire up your backup system. Backup is a major part of the digital transformation because it’s often overlooked. Everything is up and running and perfect and you just couldn’t imagine anything going wrong. There’s really no point in sorting out your backup after disaster strikes. And in this day and age, there’s no excuse – there are so many different types of backup and replication that can be used for disaster recovery. Here at Cetus, we favour replication – it’s the future of backup – and we proudly suggest our very own Continuum.

Digital transformation should be a top three priority for every organisation that wants to keep up and ahead of the curve. If any of the above sound too difficult for you, or if you need a bit of a refresh on any of them, why not have a quick chat with one of our experts to see what we can do for you? In the meantime, it’s worth looking into our
free business challenge consultation to help you navigate your business challenges, while here in the office we argue about the best tin of chocolate (it’s obviously Roses).

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Directors-9619Missy Beaudelot – Digital Marketing Executive
With a background in journalism and an interest in all things tech, Missy keeps our social media in check while monitoring our websites and developing our digital presence.

Blog, Security, Uncategorized

What Would You do in the Case of a Cyber Attack?


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A cyber attack. You’d get shivers down your spine just thinking about it. As more of our lives- both personal and professional- are being moved online, the threat of a cyber attack increases, and with it the repercussions it would entail. We all have firewalls, anti-virus software, a few bulbs of garlic by the window, all to keep the bad from coming in. But eventually, regardless of what measures you take (most IT professionals would not recommend the garlic), there will be a breach. Speaking in statistics, 83% of businesses believe that the complexity of their organisational structures and IT infrastructure is putting their company at risk. And just think about what you have online; so much of your personal life, and your business. While both are sensitive (though I personally don’t really mind if my chocolate-eating habits become public knowledge), the latter could really affect your business reputation. While we all know that an attack is a real possibility, a lot of businesses haven’t really put much thought into it, and haven’t put a contingency plan in place.
So, what should you do in the case of a dreaded cyber attack?

Don’t panic- find out what happened
First of all, breathe. Until you know exactly what has been hacked into, there’s no point in fearing the worst and losing your cool- you’ll need it going forwards. Now, it’s important to find out what exactly caused the breach, and fast. Speed is a priority, and might just be what saves your reputation. What data has been compromised? How much data has been compromised? It’s also vital to determine whether you’re looking at a malicious attack or a technical glitch.

Secure your systems
Now that you know what exactly you’re dealing with, you need to contain the breach. You might think that the first call of action would be to shut everything down. Push that big red button, sound the alarms, go into lockdown. This may not be the best idea though; the hackers could sense that you’ve cottoned on and that could in turn make it harder to identify the culprits. Using another device, change your passwords and logins- the hackers may have installed software to track and record your movements. Implement a firewall on the affected machine to prevent it from broadcasting outside of your building. If you try and track down the source of the attack it may leave you open to further attacks. This is where good business continuity comes into play; even ten minutes of system downtime can be extremely costly, so switching over to an unaffected back-up can help minimise financial impact. So, does your IT solution include business continuity? Have a chat with our experts at Cetus to alleviate that worry.

Call in your legal army
As soon as you discover a breach, call in your army- of legal defence. If you don’t have a company lawyer, now is definitely the time to get one. There are plenty of legal issues to be considered, including whether or not to inform the regulator. In The UK, we have the Information Commissioners Office (or the ICO, who are spear-heading the GDPR movement in the country). Protecting your organisation from claims of malpractice is paramount. This includes how you will be informing those customers of yours that are affected. Clearly, having legal defence to point you in the right direction is crucial. At this point, it’s important to begin keeping detailed records of everything that happened and your steps to resolving the issue. Everyone who is participating in the incident response needs to keep detailed, ongoing accounts of what steps are being taken and why, as well as any costs incurred as a result of the attack. Things of particular importance to note; all incident-related communications, the identity of the systems, services, accounts, network and data affected by the breach. Don’t forget to record all of the information that is related to the amount and the type of damage that has been inflicted.

Stay alert- it might not be over yet
This is the last thing you want to hear, but realistically, it might not be the end of the nightmare. I know you just want to start putting things back together and start healing, but with the variety of scams at the moment, you might not know what you’ve fallen into. Depending on the nature of your attack, there might be more suitable incident plans to minimise damage. Ransomware attacks are the most common forms of attacks recently, as criminals scare you into paying them for control over your computer. Get in contact with your leading anti-virus firm, they always keep on top of the latest attacks- you might not be the only victim. Just make sure to keep your other devices secure- the hackers are also able to attack tablets and smartphones!

Hearing the word get out
Be prepared- you might be in the press spotlight after the attack. This is another reason why it is so important to work quickly and ensure that you take all the necessary steps to detail what you do to contain the breach and how you work towards minimising the damage. You’ll need to have a tailored statement ready as soon as possible- if you don’t have an internal PR department it would be worth investing in external support. But before the press even start reporting on the story, it is wise to inform your affected- or potentially affected- customers. It’s not a nice prospect, but the sooner your affected customers know that their data was part of the breach, the sooner they can take measures to protect themselves.

Learn from the attack- investigate!
You’ve made it, hopefully with minimum breach and your reputation still standing. But now is not the time to celebrate- it’s time to learn from the incident. Carry out a full investigation, determining how it occurred, its affects and any remedial factors that would prevent it from happening again.

And there we have it. While a cyber attack isn’t on anyone’s wishlist, these are some of the best ways of dealing with the aftermath. Not in the middle of a cyber attack right now? Come talk to one of our experts today to complete a complimentary security posture review, where we will analyse network traffic to detect a variety of security threats including malware infections,
evaluate end-point security with focus on mobile device management,
assess any threats posed within your infrastructure such as east west traffic, and more.

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Directors-9619Missy Beaudelot – Digital Marketing Executive
With a background in journalism and an interest in all things tech, Missy keeps our social media in check while monitoring our websites and developing our digital presence.

Blog, Cetus Solutions, Cloud, Continuum, Technology, Uncategorized

Keeping Up With The Backup Trend


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It’s 2018. IT is evolving at the speed of light. Our mobile phones can do just about everything and still fit in the palm of our hands. We’re talking about 5G data and the possibility of never having to think about broadband again. Scientists are predicting holidays on Mars, being able to travel in drones and creating huge underwater cities- that we could live in. So obviously, in our little corner of computing, all things IT solutions are moving at the speed of light, right?

Right! IT solutions are keeping up and ahead of trends and security risks, while creating new and improved ways to work and use our mobile devices- and this is every day. And this includes backups.

Disaster recovery, business continuity, backups; we all know how important it is to have copies of our data ‘just in case’. And the most prolific of those is,- and has been for over sixty years-; the humble tape. But why? Surely, surely, some IT geek out there has come up with something better, cheaper, more reliable- I don’t know, digital? It’s crazy that in a world where Netflix replaces DVDs and Sky, and Spotify replaces cassette/vinyl/CD collections, we can still be storing our entire businesses onto tape en masse. Especially when we have other options to keep things safe; USB, replication, CDs? So why, with all the new advances in tech, are we still using tape?

Tape does have its limitations, there’s no doubt about that. If a file gets corrupt, you’re stuck; any error and your data will be unrecoverable. Tape can be lost; fire and floods will most definitely disagree with them. If you haven’t a good enough backup you could lose a significant amount of data. Hardware failure, poof. Gone. And if you want to be extra safe and store your backup tapes in a separate location, say to avoid losing everything in the case of a building flood or fire, the time it would take to transport all of those servers would be a cost in and of itself.

Thankfully, the future has arrived. The answer to the modern question; replication.

Replication is the copying of an organisation’s data and then moving it between that organisation’s sites. Unlike a tape backup, replication only stores a ‘snapshot’, keeping the most recent copy saved, instead of the file’s history. But, while it is expensive, it is more in tune with business continuity; should your original system go down, it can take only milliseconds (if you’ve a good one) to switch to the second site- even if it’s hundreds of miles away. You shouldn’t even notice the switch. For all businesses, this is a crucial factor; time offline can cost hundreds of thousands, even if only for a few hours.

Continuum is Cetus Solutions’ answer to all things backup. It comprises four distinct but interconnected elements to give you the best experience in backup. A local Veeam backup solution will gather backups and provide you with a local backup and restore repository. A local cloud backup will provide you with the optimum offsite cloud location for the local repository to target. A backup archive provides a long-term, deep archive repository for replicated backups. And finally, hot running provides the ability for the client’s infrastructure to be run in the Cetus Continuum Cloud. It was designed with your business needs in mind, addressing business continuity challenges that you haven’t even thought of yet;

1. Full infrastructure recovery- and not just data.
For every well-defined disaster recovery plan, there is a focus on data. And this is the focus of Continuum; recovering and protecting the underlying server and desktop infrastructure to make sure that your data remains secure and accessible is one of our top priorities after a disaster, just as much as getting your business back on its feet.

2. We test. A lot.
Testing once a year is no good. You know that, we know that. In the face of a disaster, knowing that everything was hunky-dory when we tested it out a year ago just isn’t going to cut it when you’re having issues now. So we automatically verify and check the integrity of each virtual backup server on its way to the cloud. On top of that, we perform a full recovery test on a regular basis to suit your business needs, that way you just know that if something were to happen, we’ll have you back up and running with minimal disruption. That’s true peace of mind.

3. Fully. Managed. Service.
You read that correctly. Cetus Continuum provides you with not only the state-of-the-art technology, but a whole team of IT professionals who are working behind the scenes to make your business float. We’re on hand 24 hours a day to make sure that your replications and backups are completed successfully each day, and initiate the recovery process in the face of a disaster. So you know that we’re behind you at all times, ready and waiting to come save the day. You could almost call us superheroes.

4. A holistic backup and recovery solution.
What we do at Continuum isn’t rocket science, it’s basic sense. Our ‘secret’? We combine a local backup repository with our secure cloud repository. Tah dah! Because we do it this way, Cetus Continuum provides local file and VM restoration- either under your control or ours, whichever suits you best-, restoration from our cloud or full infrastructure and workspace recovery in our cloud.

We do rave and rave about backups at Cetus. We know that while it is such an important part of your IT, it’s one of those niggly bits that you can easily ignore and put on the long finger- until disaster strikes and you kick yourself for not having sorted it out sooner.
So have a quick chat about Continuum with our experts today and step into the 21st century’s answer to backup.

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Directors-9619Missy Beaudelot – Digital Marketing Executive
With a background in journalism and an interest in all things tech, Missy keeps our social media in check while monitoring our websites and developing our digital presence.

Blog, Cetus Solutions, IT Solutions, Technology, Uncategorized

World ‘Your-Systems-Shouldn’t-Have-Gone-Down-In-The-First-Place’ Day


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Having been asked to write something for World Backup Day I got to thinking: what does ‘backup’ mean? In fairness I didn’t spend long thinking about it – it means “back up” of course. So; world backup day is about getting your systems back up then. A bit dull when you think about it; I mean – wouldn’t World ‘Your-Systems-Shouldn’t-Have-Gone-Down-In-The-First-Place Day’ be a day more worthy of celebration?

Now, don’t get me wrong; I’m a big fan of backing things up – to tape, to a USB stick, to the Cloud, whatever floats your boat. It’s good to be prepared for a disaster so that you can recover from it. You might call it something like ‘Disaster Recovery’ – a good, strong sounding thing, very positive.

I was chatting with one of our excellent customers at one of our excellent events the other day. He said to his colleague, in jest, “An outage – what’s one of those? We haven’t a system outage in 5 years”. I say he said it ‘in jest’, but the truth is, they haven’t. That’s because we designed and built (and also support) their global infrastructure to avoid such things as ‘an outage’. That’s because outages cost money and, in their case, a LOT of money. Incidentally, if you’re a bit sceptical that our client said this; drop me a line and I’ll put you in touch with him – he’d be delighted to tell you all about his systems.

What our client has is a system that allows business operations to continue, despite the loss of individual infrastructure or system components. You might call it something like ‘Business Continuity’. Definitely better than having to recover, or to get ‘Back Up’.

And that’s what we do at Cetus. We design and build resilient infrastructures that are capable of continuing business operations in the worst of situations. We do so on premise, through the use of active/active and active/passive infrastructure solutions; we do so with our private cloud, to where we can replicate our clients’ infrastructures for near real-time continuity; and we are increasingly doing so by utilising the Public Cloud, by combining Citrix Cloud and Microsoft Azure to provide truly resilient solutions.

So here’s to World Backup Day. And if you’ve enjoyed this blog and have become engrossed – don’t forget to change your backup tapes before you go home. You never know when you might need them to get your entire infrastructure (i.e. business) ‘Back Up’.

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