Secure Digital Workspace

Blog, Cetus Solutions, Citrix, Cloud, Cloud Hosting, Technology, Uncategorized

Citrix Workspace: Delivering The End User Promise


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Citrix is a lot of things to a lot of people. Here at Cetus, we’re a Citrix Platinum Partner- which we shout about at any opportunity. To others, they’re the ultimate Summit event, the paracetamol for an IT headache, or a name heard in passing when referring to ‘the IT system’. Regardless of what Citrix is to you (why not share down below?) we can all agree to one universal thing; Citrix keeps its promises. There was some scepticism when Citrix made some huge announcements and changes during Citrix Synergy last May, promising to deliver them all within the following 90 days. And sure enough, Citrix kept most of them, completely transforming the suite of products on offer.

User experience has become something of a pioneering point for workspace platforms. IT teams have realised that the platforms that they roll out have to be easy to manage and maintain and be user friendly. With the latest updates to Citrix Workspace, this has very much been a focal point for the developers. But that’s not all; Citrix Workspace unifies solutions in a single management plane, reduces complexity and simplifies solution delivery and management. It can be the way to move 100% to the cloud, or help organisations extend their existing on-premises software deployments. And that’s before thinking of the user. So, how exactly has Citrix delivered the end user promise?

All in one
Back in the day, the goal for the IT department was simply to manage and secure users’ apps, desktops and data as easily as possible. That’s all grand and good, until users go AWOL and refuse to adopt the platform- leading to shadow IT and a nightmare for the IT department. Focusing on the needs and wants for the end user is the Citrix approach for this one; by putting the user at the centre of everything there’s less chance of mutiny. By thinking like employees, systems become easy to use and the rate of adoption improves significantly. Who knew it could be so easy to deliver a simple, secure digital workspace?

We all work here
The whole point of Citrix Workspace is to be a productivity tool that provides a unified experience, enhancing the work lives of users, not causing more trouble. There are so many types of user, and we’re not even talking about the distinct difference between remote and office workers. If you stand at the door of your office and look out over all the people that are working away there’s no chance that they all do the same thing and need an identical workspace. To be successful, IT needs to be able to support all of them. Your workspace needs to be able to deliver all of the apps and data that the users need- Windows, mobile, web and SaaS- and all on the device they happen to be using. What makes Citrix Workspace different is the delivery of a consistent user experience and contextual access to apps and data. It allows access that seamlessly changes based on context, maintaining security and great user experience.

Integrating the workspace
One complaint that comes up over and over again is the actual screen that users interact with during a workspace session. Other solutions often deliver a wall of icons. Citrix Workspace delivers an integrated experience for workers, providing access to all of their apps from a single interface, but also easily accessed by a single sign-on. There’s no need to be constantly trying to remember passwords for different apps that all require updates at different times.

Access everything from one screen
How many places do you store files? On your laptop, the network drive, Dropbox, the dusty hard drive that resembles a brick (that needs its own power source?), that trusty USB with a generic logo that follows you from desktop to desktop…. We try and store things where they belong, but it’s not always possible. In other workspaces, you need to launch the app for the file that you’re trying to open first, wandering around your desktop till you find it. But with Citrix Workspace, files are available in the context of the application, so it’s just a case of clicking on the file and letting it do it all for you, locally when on a secure network or with a hosted app on an untrusted network.

We love Citrix and we love Citrix Workspace. Because we put end users as a focal point in our solutions, you can be guaranteed that your employees will work more productively. Have a chat with our Citrix Platinum Partner experts to refresh your workspace, or check out our events page, where we regularly host Citrix events.

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Directors-9619Missy Beaudelot – Digital Marketing Executive
With a background in journalism and an interest in all things tech, Missy keeps our social media in check while monitoring our websites and developing our digital presence.

 

Blog, Cloud, Cloud Hosting, IT Solutions, Technology, Uncategorized, VMware

Workspace ONE: Everything You Need In A Workspace


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There has been quite a lot of excitement surrounding VMware’s Workspace ONE since its announcement in February 2016. The modern version of VMware’s 2016 Workspace Suite; Workspace ONE integrates identity management and EMM, modernising end user computing. With regular updates, the platform continues to excite users across the globe; truly revolutionising the flexible ‘any app, any device’ vision that runs the mobile workspace reform.

Workspace ONE is a secure enterprise platform that delivers and manages any app on any mobile device; that integrates identity management, real-time application delivery and enterprise mobility management. It accelerates how workspace services can be delivered, while engaging digital employees, reducing the threat of data leakage and modernising traditional IT operations for the mobile cloud era. And with yet more announcements as recently as November during VMworld in Barcelona, here are the reasons why Workspace ONE really is everything you need in a modern workspace.

Embrace your inner SaaS
Workspace ONE allows organisations to embrace SaaS and mobile apps while supporting existing enterprise applications (think of your legacy systems), and all securely.

Productivity is the name of the game
The best way for your users to be productive is to provide them the tools that give them the freedom to work, while maintaining the right data security and compliance; which Workspace ONE delivers.

Adopting Windows 10
Windows 10 is taking over the enterprise space and, with Workspace ONE, the accelerated adoption of the platform by using the same modern management framework designed for mobile devices.

Authentication that adapts
With adaptive conditional access; ensure the right level of security for each individual user based on authentication strength, data sensitivity, user location and device posture.

Cyber security with a difference
A huge issue for organisations is the users’ disregard for individual responsibility towards cyber security. Workspace ONE delivers improved security and employee engagement, incorporating next-generation automation and insight.

Improved user experience
The new Workspace ONE hub is truly user-centric, streamlining onboarding and user experience across all platforms.

And all delivered as a service
To speed up app transformation, Workspace ONE delivers virtual applications and desktops as a service.

By adopting VMware’s Workspace ONE platform, join the future of work today and combine an excellent user experience with the ease of management for any IT team. Have a chat with our Workspace ONE-centric VMware experts to get you started.

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Directors-9619Missy Beaudelot – Digital Marketing Executive
With a background in journalism and an interest in all things tech, Missy keeps our social media in check while monitoring our websites and developing our digital presence.

 

Blog, Citrix, IT Solutions, Technology, Uncategorized

How a Secure Digital Workspace Solution will Simplify Your IT


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A lot has changed since we were children. Children no longer spend all day outside harassing the neighbours and it’s not the norm for cars to stall halfway up every hill. You can book a train ticket on your phone, order a takeaway online and find your way around a foreign city without having to buy a map or ask for directions in the wrong language. In fact, there’s an entire industry of young people whose sole jobs are to create videos, write blog posts and take Instagram photos for their thousands, sometimes millions, of online followers. And these influencers make your entire month’s rent just by posting one sponsored photo. How crazy is that?

The idea of ‘work’ has changed just as much. When we were children, our parents (usually our fathers, because that’s how it was back then) would come home late from a 12-hour shift, exhausted and with frayed nerves, having spent the day in a grey room the size of a teacup doing nothing of particular note. And that’s if they were lucky; sometimes those 12 hours were overnight, so your mother would send you out to play into the freezing rain to give him a few hours of undisturbed sleep during the day before it started all over again. And that’s just how it was, day in, day out; barely making ends meet until they turned 60 and got to retire.

For the most part, that’s not the case anymore, thank god. Work is no longer a tedious, mind-numbing 12 hours; we’ve got robots for that! The idea of ‘work’ has moved from what we go to, to what we actually do. Realistically, what do you need to get done that absolutely can’t be accomplished in your pjs, on the couch, watching Jeremy Kyle reruns? Not a whole lot. And then there are those who can’t stand being in one place for more than a meeting, flitting from one building to another, one city to another, one country to another. And it’s (mostly) thanks to digital workspaces. IT has always been designed to make life that bit easier. From the humble eat-your-finger rotary phone and the computer the size of a closet, to Google Maps and Uber; IT brings with it an improvement- even if that’s ordering a McDonalds through your Deliveroo app instead of on the computer. Unless, of course, we’re talking about the iPhone; nothing really changes year in, year out, aside from how many functions you can squeeze into a jack, and how much more screen space there is for you to break when you drop the damn thing trying to charge it while listening to Spotify. Digital workspaces, such as Citrix Workspace, play into this idea of increased simplicity, ultimately reducing the challenges that have been known to cause issues for all those involved. IT management becomes far simpler for the IT teams, while delivering a better experience for your end user.

Work securely, even on the go
It takes more than sitting in an office to make the world around us tick. But with that freedom comes a security risk that no IT department wants to face. It’s in the name; a secure digital workspace solution is, well, secure. Users are able to access their apps, data and desktops securely from wherever their ‘office’ happens to be that day- be it a McDonalds, a petrol station or their sofa (wifi not included). And since the workspace is device-transferrable, you can trust that they’ll be safe, regardless of whether they’re using a company-supplied laptop or their own device. And that security also translates to any network.

For the IT department, it allows users to do their thing without having to manually intrude in their working days, while you manage and monitor what they do through one control panel. With a single sign-on, the secure digital perimeter will follow your users wherever they are, giving you the peace of mind of contextual access that guarantees that they won’t be accessing what they shouldn’t. Because unified endpoint management comes built-in, a lot of the usual day-to-day management can be done automatically, such as the actions that are to be taken when a user violates certain rules. It basically gives you powers of god, from wherever you happen to be working. Remote wiping a device? Setting it to out-of-compliance? Revoking the device? Sending a notification to a user to correct an issue? You have the power.

Control the risk for your user
Shadow IT is an issue that has exploded in the workplace in recent years. While we have been lucky to experience so much new and amazing software to make our daily tasks faster and easier, often it proves to be too complex for the end user. Instead of making use of these monitored, regulated technologies, users are migrating to free, unsecured software (such as Dropbox or Google Drive), essentially creating an even bigger problem that what you had in the first place. And the worst part is, your IT team probably doesn’t even know about them. Is it that surprising that users are the number one reason for a security breach in an organisation? Hardly.

A good digital workspace solution will have a better, easy-to navigate file-sharing system. Let’s face it, a lot of users aren’t the most technical, and don’t want to spend half an hour trying to share a document with Stacy from HR who sits two doors down. You’d be faster to print it and send via paper plane. At Cetus, we usually set our customers up with Citrix ShareFile. It’s super easy to upload your documents for easy backup (don’t you know how important it is?) and share with other users. Store, share and sync your documents quickly across all of your devices to collaborate with colleagues and customers alike. I particularly like being able to upload a document and be able to share it with someone externally, all by using a link. And it’s just as easy to give the access some parameters; requiring the other person to supply their email to view it, or only give them a certain window to access the documents.

And since security is incorporated into the very DNA of Citrix Workspace, IT will always remain in control. Use closed-loop analytics to track user behaviour and automatically implement security protocols, giving your users all of the flexibility to work effortlessly, while being sure that everything is safe.

Access your data, wherever
With all of this cloud business being so new, a lot of organisations are trying to leverage as best they can while still working in a largely-oblivious environment. As with all things that are brilliant and new, it can take a while to get your head around all the fabulous features of cloud. As a result, it’s not unusual to go searching across your hard drives, clouds, network drives and other solutions for one single document, before giving up and Skyping the person next to you in shame and asking if they’ve seen it recently. It’s a bit of a nightmare, the amount of times you have to ask the person beside you for a document on a daily basis counts as a conversation and it’s impossible to manage everything. Welcome to the world of cloud!

Make sure to find a secure digital workspace solution that allows a simplified access to your files, creating a seamless sync across all of your apps, cloud providers, devices, company servers and content management systems already in place.
Since organisations are all different, it’s important that your digital workspace solution molds itself to you. Your storage needs and requirements will vary from other organisations and industries. Whether you have to host your data on premises for regulatory reasons, or on the cloud, with a digital workspace you have the option to flex to suit the needs of your organisation through one workspace.

Make it easy with single sign-on
Possibly one of the best features of a digital workspace is single sign-on. Because it brings together your apps, data, services and all of your devices regardless of clouds and data centres, you no longer have to worry about managing multiple security protocols. Sign in once with your organisation credentials and you have full access to everything.

Your secure digital workspace solution should work for you, by increasing flexibility, visibility and managements of everything, making everyone happy from the end user to your IT team. As a Citrix Platinum Partner, we have the expertise to bring you the best that Citrix has to offer. Have a chat with our friendly specialists to see what we can do to give you all of the benefits a secure digital workspace solution has to offer, so that you can start working smarter.

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Directors-9619Missy Beaudelot – Digital Marketing Executive
With a background in journalism and an interest in all things tech, Missy keeps our social media in check while monitoring our websites and developing our digital presence.

 

Blog, Cetus Solutions, IT Solutions, Technology, Uncategorized

Who Would Prefer Digital Workspaces, Cats or Dogs?


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When it comes to blog post topics, I usually ask our Business Development Director, Paul Kiveal for topics to squirrel away and write about. Sorry to burst your bubble, but the fabulous ‘Hybrid Cloud Orchestration’ and ‘Is The Password Dead?’ posts weren’t my ideas. This week though, I caught him at the worst time, while he was in a strange mood (or sick of my constant craving for topics), and he gave me the worst title; ‘Who Would Prefer Digital Workspaces, Cats or Dogs?’. I’m not going to lie, it’s going to be a challenge. I’ve already asked a handful of people with zero IT knowledge for advice and they all gave me different answers, so I’m on my own with this one.

Originally, I thought cats would prefer digital workspaces. And it’s not because I’m a cat person (sorry). I just have no problem imagining a hipster Maine Coon- we’ll call him Salem- with his fur tied up, sitting in a café sipping huge bowls of the blackest coffee (or milk?), working away on his laptop. Why would he want to spend the day in the office, getting swiped by all the other cats for no reason whatsoever? God only knows, he wouldn’t be able to concentrate with all that purring. And every two minutes there’d be a flurry and a yelp as one of them forgot where they were and attacked their mouse. So, because Salem’s a very busy hipster cat, off he’d pop, with his laptop and catnip in his satchel to the closest Costa. A bit of quiet to get one step ahead. And let’s not forget the toasted tuna baguette for lunch.

Dogs however, they’re the ones who would love digital workspaces. Can you imagine telling a golden lab about how their work life would change? Let’s set the scene; some fancy, all white laboratory, not unlike the setting for James Bond’s Q. You stand in a white, unbuttoned lab coat, clipboard in hand, while Scooby sits at your feet, tail wagging.
“Access your applications and data no matter where you are in the world.” “Oh yeah, yeah, I like it, that sounds good!”
You lower your head to look at him over the rim of your glasses. “Seamless user experience; easily transition between your laptop, iPad, and mobile.” “Yeah, yeah?!”
“Optimise your productivity by meeting your business objectives while you work from home, in the office or on the go.” “Oh boy, that’s just amazing, isn’t that amazing?”
At this point he’d lose control and wipe the desk behind him of electronics with his over-enthusiastic tail. That’s another reason why dogs would prefer digital workspaces; can you imagine how many devices they’d break? A moment of excitement and their iPad would be history. And if you tossed them their mobile from across the room it would be crushed between their teeth. But with a seamless user experience, all of their data and applications would be in the cloud, so it would be a simple sign-on to whatever other device you’d have on-hand and they’d be on their merry way.

But, going a bit deeper into all this theoretical stuff, if you had an IT department full of cats, they’d love digital workspaces too. You’d have to move them from their cosy spot on top of the warm servers first though. All you need to create your own kitty IT department is a closet of Mac laptops, those small ones that fit in handbags. Cats don’t take up much space, they have tiny paws perfect for tiny laptops, and they get distracted by Windows. With increased agility, even the laziest tabby could easily deliver and manage a connected workspace to any canine user, regardless of what device they’ve just been given to replace their broken one, over any network. And they’d make the higher ups very happy with the reduced costs in managing complexity of the infrastructure. And since we can all imagine Salem being the Data Protection Officer in an organisation, complete with shirt and teeny, tiny tie, he’d love the secure corporate data feature. With so many files and applications flying around the ‘net, the risk of a security breach is high. But with that security feature, those kitties would be able to deliver their services without compromising security.

So, I can only conclude that, regardless of whether your furry friend is a cat or a dog, they’ll love digital workspaces for their own reasons. Pop Salem in the IT closet on your way up to the office, or link Scooby with the latest gadgets that will keep him connected with customers and the rest of the office while he’s out and about. If you fancy hearing more about what digital workspaces can do to improve your users or IT department (regardless if they happen to be human or otherwise), have a chat with one of our animal-friendly experts. Or just show them photos of your pets, they’d love that as well!

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Directors-9619Missy Beaudelot – Digital Marketing Executive
With a background in journalism and an interest in all things tech, Missy keeps our social media in check while monitoring our websites and developing our digital presence.

 

Blog, Citrix, Cloud, Continuum, IT Solutions, Security, Uncategorized

Top Trends in Digital Transformation for Your Business


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The tech world is fascinating. We’re always on our toes, trying to figure out how to use the latest innovation that’s been rolled out office-wide. We’re lightyears ahead of where we were only ten years ago. With that, it’s so easy to fall behind in what’s going on in the world of tech and all the great improvements that come with it. Hell, just go on a two-week holiday and you’ll come back to 2,000 urgent emails and a brand-new content collaboration system that eclipses the old one. There are new ways of doing everything, so god forbid you don’t pay attention. The trends in digital transformation change quickly, but these are the main ones your business needs to keep up with to stay ahead.

Cloud and hybrid cloud are taking over
It’s a bit like opening a tin of chocolates to yourself; you just can’t stop the outpouring of those delicious chocolates wrapped up in colour just constantly getting plucked out of the tin. There’s been a huge movement towards cloud in recent years. Everyone and their mother loves cloud and just can’t get enough of it. Business-wise, improving your IT infrastructure to respond to change just makes sense. With the exponential creation of data becoming an issue that has to be considered early rather than in hindsight, digital transformation surrounding cloud brings with it numerous benefits. Organisations love the dexterity of scalability; never needing to worry about what they have but knowing that there will always be room to grow or decrease depending on needs. Of all the cloud options, hybrid cloud is by far most popular, almost indispensable for most organisations, big or small. The ability to have that little bit more control over your data with on-prem data centres is the best first step into the wonderful world of cloud.

Importance of user experience
User experience will always be a major factor in digital transformation for businesses. It goes without saying that when your employees are happy, the higher productivity rises. And that’s what we all want, right? But user experience goes beyond just having coffee and chocolate digestives available downstairs. So what about the other niggly techy bits? Cloud sprawl can be a massive problem for businesses. Chunks of data here, there and those few spots you least expect it can quickly become a problem. We’ve (read: I have) already discussed how cloud sprawl can irritate your users enough for them to abandon your well-established IT infrastructure and turn to the world of shadow IT. A good IT solution will go above and beyond what the user wants and needs. Think of the basics; an email platform, a file-sharing platform, the ever-popular instant messaging app that allows your users to make quick work of small issues. The necessities, basically. Then think of what your users will want to ensure the smooth running of their work day. Now amalgamate and watch the productivity rise!

Remote workforce
We’ve heard it a million times before. Mobile workspace, digital workspace, modern workspace – whatever you want to call the ability to work from anywhere that isn’t the office – it’s the future of work. What’s new? Shockingly, there is more excitement around every corner in the tech world (I did say that it’s fascinating). The latest updates to Citrix Workspace were unveiled in May’s Citrix Synergy. It encompasses all of the usual things that you’d expect from a digital workspace; ultra-secure security, ultra-fast one-sign-in-works-for-them-all authentication, ultra-easy access to any of your files from any of your devices, clouds, networks. All that fun stuff. But the fun just doesn’t stop there. From collating collections of your favourite apps for quick sharing, universal search and – my favourite – using any screen as a presentation screen (no matter how big) just by using a QR code. I swear, it’s magic. And it really makes a difference.

Cyber security priority
WannaCry really wasn’t that long ago, but, even over a year later after the devastating attack, 66% of IT security pros have admitted that they haven’t improved their patch management systems. The biggest issue facing organisations when it comes to cyber security is the lack of progress and drive to be ahead of cyber threats. Terrifyingly, WannaCry was a Gen V-level cyber-attack. It’s terrifying because not only has tech advanced so quickly in so little time (the firewall is the cure for Gen II cyber threats), the majority of businesses are way behind. According to Check Point’s Cyber Security Generations Survey from March 2018, only 10% of IT security professionals are at Gen IV and, worse still, only 3% are at Gen V. If that doesn’t scare you, not much will. So it’s pretty clear; stepping up the digital transformation of your organisation is for absolutely nothing if you ignore the cyber security part of it because then you’re opening yourself up to more attacks. It doesn’t matter how careful you are, how much garlic you hang by the window or how much you trust that Starbucks Wi-Fi, there’s only one way to make sure that you’re protected.

Back up all of the things
Again, it’s one of those things that we hear over and over; backup is important. If there’s a fire; fire up (pun intended) your backup system. If there’s a flood; fire up your backup system. Attack of the tin-eating frogs; fire up your backup system. Backup is a major part of the digital transformation because it’s often overlooked. Everything is up and running and perfect and you just couldn’t imagine anything going wrong. There’s really no point in sorting out your backup after disaster strikes. And in this day and age, there’s no excuse – there are so many different types of backup and replication that can be used for disaster recovery. Here at Cetus, we favour replication – it’s the future of backup – and we proudly suggest our very own Continuum.

Digital transformation should be a top three priority for every organisation that wants to keep up and ahead of the curve. If any of the above sound too difficult for you, or if you need a bit of a refresh on any of them, why not have a quick chat with one of our experts to see what we can do for you? In the meantime, it’s worth looking into our
free business challenge consultation to help you navigate your business challenges, while here in the office we argue about the best tin of chocolate (it’s obviously Roses).

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Directors-9619Missy Beaudelot – Digital Marketing Executive
With a background in journalism and an interest in all things tech, Missy keeps our social media in check while monitoring our websites and developing our digital presence.

Blog, Citrix, Cloud, IT Solutions, Our Upcoming Events, Uncategorized

A Misconception of Citrix Cloud


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Last week, I posted a blog summarising my thoughts on the vision keynote at Citrix’s annual partner conference – Citrix Summit – and announced a series of events that we are running to share with you Citrix’s vision for the secure digital workspace and discuss why there is no better time to accelerate your journey to Citrix Cloud.

The early signs are showing stronger uptake from both prospective and existing customers to attend than any other workshop we have run before – but why? Our expectations of how technology empowers the people within our organisations to work has evolved, and along with it, so has Citrix. The role of the IT function has elevated and has equally become much more people-centric; focused on delivering a better user experience and enabling productivity at all costs. Challenges that once consumed the time, resource and money of the IT function – including the management and maintenance of environments, software versions and upgrades for example – are becoming one less thing to think about…

And this is what’s resonating with customers; why wouldn’t I want an ‘evergreen’ environment with a simpler approach to the design, deployment and management of my workspaces? However naturally with interest comes questions and following conversations with some of our existing Citrix customers I’d like to address a misconception about Citrix Cloud that has come to my attention.

Why should an organisation who has already invested in on-prem Citrix environments be interested in Citrix Cloud? After all “Citrix Cloud is a product / solution that mandates movement of the entire Citrix environment to the cloud” right? Wrong.

To begin addressing the misconception that Citrix Cloud mandates that existing customers move existing investments to the cloud, it’s best to think of Citrix Cloud quite simply as services. Services that allow you to deliver your secure digital workspace from any cloud or any infrastructure. When we talk about transitioning to Citrix Cloud, we don’t necessarily mean moving all applications and workloads to the cloud today, but instead leveraging the services that are available as part of Citrix Cloud to unlock an array of new benefits relating to the way you design, deploy, manage and consume your Citrix environment.

And it’s this flexibility around any cloud and any infrastructure that is proving powerful for our customers – many of whom have had ‘traditional’ on-premises Citrix environments for many years. Taking a step back and thinking about the bigger picture for a moment; every single one of our customers has a cloud vision for their organisation, and most a strategy. The majority are already benefiting from cloud in some way, shape or form – whether this be using SaaS applications, infrastructure, business continuity and DR or a complete cloud-first approach. So, with customers well and truly on their cloud journey, Citrix Cloud allows us to help you extend your cloud strategy to incorporate arguably the most important aspect of IT; your secure digital workspace.

Baked into Citrix Cloud are Citrix’s ethos around delivering unified solutions that integrate to provide an unrivalled workspace where experience, security and choice are of upmost importance – Citrix Cloud is no different.
Citrix Cloud is about choice – it is about providing options and managing multiple heterogeneous locations in parallel. Also, enabling flexible per-user per-year subscriptions.
Citrix Cloud is about security – the key here is that the apps and desktops, and their corresponding data, remain entirely under your control—either in your data centre or the cloud of your choice.
Citrix Cloud is about experience – For you as an IT function, Citrix Cloud enables an intuitive approach to managing users – there’s less to learn and you will spend less time integrating, installing, managing and upgrading and more time supporting the people in your organisation. By simplifying the approach we can reduce the time it takes to stand-up, configure, and roll-out Citrix technologies, so you can deliver more value to your organisation, faster.

To summarise, if you are an existing Citrix customer, there is even more reason to find out about how you can transition to Citrix Cloud. You have already made an investment in Citrix and at our upcoming events we will demonstrate how you can future proof that investment by leveraging services that will provide your organisation with even more value than Citrix does today. The best way to think about Citrix Cloud services is a way of simplifying the delivery and management of Citrix technologies and extend your existing on-premises deployments to create hybrid workspace services. You have the flexibility to deploy future workloads wherever you want and need – including public, private and hybrid cloud – but it by no means mandates an entire movement to the cloud. You decide where each workload or application best resides based on the requirements of the business; including performance, user experience, scalability and cost
(And, don’t panic… Cetus have a business case methodology to help you make the best decision for your business.)

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Blog, Citrix, Cloud Hosting, IT Solutions, News, Uncategorized

Citrix Summit 2018


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This week, I’ve been in Anaheim at Citrix’s annual partner conference – Citrix Summit. The event provides an opportunity to hear from Citrix’s executive leadership team about the vision and strategy for the year ahead, share industry perspective and innovation, and attend a range of interactive breakout sessions that focus on how Citrix technology can be applied to initiate change, transform organisations and solve real-world challenges to improve the way people work.

For me, Citrix Summit always proves to be invaluable. In the busy nature of every day work life, it can often be challenging to find time to fully embrace and evaluate new concepts, approaches and innovation. With the industry moving at pace, this is just one of the reasons why I love Summit… it provides an opportunity to hear, see, discuss the future of the workspace among friends and peers.

With Citrix experiencing plenty of change within the last year – including former CEO Kirill Tatarinov’s departure – I was apprehensive to see how the Citrix story had evolved. However, from the opening keynote it was evident was that Citrix’s technology focus on ‘people’ has filtered through to the top.

David Henshall proved to be a welcomed and refreshing leader – addressing critics from early 2017 head on by acknowledging that some negative press that Citrix received was justified yet by no means acceptable to the business. He continued to discuss how Citrix has turned around to end the year on a series of records including; record revenue numbers, record cash flow, record profits, record share price and record innovation – with 122% increase in new patents filed in over a year, an 80% increase in product releases, and 4 analyst leadership positions for EFSS, Mobility, UEM and Networking.

More exciting to see was Citrix’s secure digital workspace vision, which in my opinion, is superior to any other vendor in this space. Simple, secure and unified. Visionary enough that people understand the direction, development and investment Citrix are moving into the future, yet real enough that customers can get on board with that vision today and accelerate their cloud strategy to achieve benefits and eliminate / manage challenges right now.

“The cloud is not a destination… It’s the beginning of a new journey.”

Citrix’s products have evolved into solution areas; Citrix Workspace, Citrix Networking and Citrix Analytics with people-centric embedded security at the centre. The benefits of using Citrix technology together as a unified solution rather than separate products is core to the Citrix story and it’s because of this integration why Citrix stands out among many vendors. With the workspace, networking and analytics solutions integrating together to provide an unrivalled workspace where user experience, security and choice are of upmost importance. And, on integration… Microsoft corporate vice president for Enterprise Client & Mobility, Brad Anderson, joined the keynote to describe a deeper integration and partnership between Citrix and Microsoft than ever before.

As a Citrix Platinum and specialist partner, we are so excited for 2018. This year there is promise of faster, focused innovation and upmost support to accelerate customers to benefit from Citrix Cloud Services. It’s not about workloads… It’s about people. And we look forward to helping you enable your people, with Citrix, in 2018.

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Blog, Cloud Hosting, IT Solutions, Uncategorized

The Age of Change


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I know for those who know me, I ramble on about evolving, keeping with the times etc. but something dawned on me the other day…

The average age of hackers in the UK is 17 (an example of this being the Talk Talk hacking) Then I got thinking about the “millennials”; where, during their interview, the interviewer ends up being quizzed by the interviewee, what device will I have, can I work from home, can I use my own devices, can I work in a coffee shop, do I get an iPhone?

The business world is being influenced by people that 15 years ago were told to make the teas, clean the bins and do other pointless jobs no one wanted to do. Does this make me ageist? Or the world? What is happening with businesses and the usual board of directors who are all waiting for the next two years to retire and get their nice pay-out, so they can sail around the world?

It isn’t the same anymore; not because we have become ageist, it is because for a start we are living longer; which means that the 30’s are the new 20’s and the 40’s are the new 30’s. The average age of C level execs is dropping, the average age of millionaires is dropping. But, it has nothing to do with their age, it is the age of change.

What is the age of change? Well, 5 years ago when I entered IT, conversations were all about simplifying the desktop rollout, enabling users and bringing down TCO of end points; but at the same time getting more from less with the staff. The phrase “making the device superfluous” was coined a lot and still is today. Also, providing a “ubiquitous” environment to users, regardless of where or how they access their applications and data. Has this changed? No, it hasn’t. We still have this need today, even more so. But, something else has changed…

The datacentre, is now superfluous and the datacentre should now be a ubiquitous platform wherever it may be. Cloud, private cloud, public cloud, elastic cloud, sheep with no legs, whatever version you want to give it. It is irrelevant as to its form. No longer is it about it needing to be a yellow widget as “secure” as possible 20 miles from our office. It needs to be secure, adhere to the relevant regulations, policies and procedures of your industry, customer base etc. and deliver for you in the best way a solution to deliver what the business has asked you to do in helping achieve their goals.

I was with a public sector organisation and a well-known vendor who has a solution that is named similar to something bright blue in colour like a cloudless sky. This customer stated that they didn’t want their data and applications in this vendor’s “solution” as it couldn’t pass their rigorous tests of security. The customers own data centre, was a cupboard. The solution that is named similar to something bright blue in colour like a cloudless sky is so secure, it has anti-tank trenches. The next problem was location, we need our data in the UK; well the good news is, the solution is in the UK.

We are no longer talking about which widget is fastest, which whistle is cheapest. It is purely, working towards a goal to enable the business to keep with The Age of Change and, as we can now make the datacentre in itself superfluous and therefor the likes of tapes, the likes of sweating assets for 10 years, using data centres in the cheapest part of the country or a cupboard; these are issues that can be addressed. But only if, you accept the change and embrace.

Oh, and another thing. It is also cost effective, Cetus worked with a Council saving £9,000,000 by helping them in “embracing change”.

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5 Reasons to Consider Citrix Cloud


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Citrix are rapidly moving towards a cloud-first strategy, with Citrix Cloud providing a single control plane to manage and access all Citrix technologies in the cloud. This has become the fastest and most flexible way to securely deliver applications and data to any device, over any network, whilst simplifying the management your secure digital workspace. If like many, you are assessing where certain workloads best reside, here are 5 reasons we recommend you consider Citrix Cloud…

Unified workspace experience
Citrix’s Cloud strategy is very much a reflection of their core strategy; to build the world’s best integrated technology services for secure delivery of apps and data. Citrix Cloud helps unite and integrate all of the Citrix technologies to deliver a more unified administration, delivery and user experience. 

Adapt to changing demands
Today’s workforce are increasingly mobile – using an increasing amount of devices, from a multitude of locations. However, it is becoming increasingly complex for IT to manage mobile workspace infrastructure – with multiple applications to install, ever-changing user bases to account for, challenges in forecasting capacity, constant installing of updates and investing in infrastructure to meet changing and unpredictable demands. A cloud-based strategy helps to solve these problems and in the process reduces complexity, and provides a simple way to deploy and manage secure mobile workspace solutions. This is where Citrix Cloud comes in to help you at any point in your cloud journey… 

Flexibility across any cloud
For many businesses, supporting a multi-cloud IT strategy continues to be a dominant trend with 82% of businesses stating that they have a multi-cloud approach across private, public or hybrid cloud environments. Citrix Cloud gives you the flexibility of choice. You are able to host your apps and data on any cloud or infrastructure platform you choose, whilst having the ability to leverage a common management plane across all Citrix environments. 

Faster time to value
Citrix Cloud is arguably the fastest way to deploy Citrix technology, taking just hours as opposed to weeks to deploy. Essentially, Citrix Cloud is a cloud management service uniting multiple Citrix products. The cloud service is operated by Citrix, and contains all of the management functions that ordinarily would have had to be installed and provisioned separately. The value is that Citrix has already deployed – and integrated – these services into Citrix Cloud so in many cases, all you need to do is activate, configure and deploy them to deliver a secure digital workspace solution. 

Simplified management
Using Citrix Cloud is intuitive. The idea is for you to spend less time learning, integrating, installing and managing – and instead focus on other more important, or strategic IT projects. This approach means reduced infrastructure, centralised control, and SaaS-style updates, which in turn contributes to lower administration cost and complexity. In addition, by simplifying management across multiple Citrix locations, you are able to optimise performance, data sovereignty, compliance and network latency.

Earlier this year at Citrix Summit, the launch of Citrix Cloud Accelerator; a comprehensive set of transition and trade-up offers for customers who own existing XenApp or XenDesktop licenses was announced for those who want to move to Citrix Cloud. If you are  considering Citrix Cloud services as a strategy for your business, there really is no better time..

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